Operations & Business Development Manager [FinTech/Payment Solutions] - immediate start [Johannes...

Sci Tech Placements; Johannesburg; On-site; ZAR 446,000 - 614,000; Full time

Job summary

Sci Tech Placements in Johannesburg is seeking a commercially minded Operations & Business Development Lead to drive growth across retail sites and corporate rentals. You will own outbound B2B sales, manage multi-site operations, and lead Brand Ambassadors while building relationships with landlords and stakeholders.

The role requires 5+ years' experience, a valid SA driver’s licence, and the ability to travel nationally.

Qualifications

• Minimum 5 years' relevant experience in operations, business development or account management.
• Proven outbound B2B sales experience and multi-site operations exposure.
• Strong analytics, reporting and stakeholder management abilities.

Responsibilities

• Generate new business through outbound sales, networking and site visits.
• Secure new retail locations including shopping centres, airports and premium venues.
• Grow corporate rental across offices, hotels, gyms and wellness facilities.
• Manage opportunities from initial contact to signed agreements.
• Maintain CRM records, proposals and pipeline reporting.
• Monitor daily performance, uptime, transactions and revenue.
• Coordinate installations, relocations, repairs and inventory.
• Resolve operational issues quickly with minimal downtime.
• Coordinate staffing and site coverage for audits and reviews.
• Train and support Brand Ambassadors and ensure standards.

Skills

Outbound B2B sales

Analytical & reporting skills

Communication & stakeholder mgmt

5+ years experience in ops/BD

Tech-savvy with payment systems

Tools

HubSpot/ Pipedrive CRM

Excel

AI productivity tools

Job description

The successful candidate will be responsible for ensuring all units remain operational and revenue-generating while driving expansion through new retail locations and corporate rental opportunities.

This position suits a proactive individual who is comfortable working in the field, solving operational issues, analysing performance data, and building relationships with key stakeholders.

Key Responsibilities

Business Development

• Generate new business through outbound sales activities, networking, and site visits.
• Secure new retail locations, including shopping centres, airports, and premium venues.
• Grow the corporate rental model across offices, hotels, gyms, and wellness facilities.
• Manage sales opportunities from initial contact through to signed agreements.
• Maintain CRM records, proposals, and pipeline reporting.

Operations Management

• Monitor daily performance, uptime, transactions, and revenue.
• Manage installations, relocations, repairs, and inventory.
• Ensure operational issues are resolved quickly with minimal downtime.
• Maintain strong relationships with landlords, site management, suppliers, and contractors.
• Coordinate logistics and site readiness for new installations.

Reporting & Optimisation

• Produce daily, weekly, and monthly performance reports.
• Analyse site profitability and operational performance.
• Recommend and implement improvements to increase revenue and efficiency.
• Track costs against budgets and profitability targets.

Brand Ambassador Management

• Coordinate staffing and site coverage.
• Train and support Brand Ambassadors.
• Conduct site audits and performance reviews.
• Ensure operational standards are maintained across all locations.

Requirements

Essential

• Minimum 5 years' experience in Operations, Business Development, Account Management, or a related field.
• Proven outbound B2B sales experience.
• Experience managing operations across multiple sites.
• Strong analytical and reporting skills.
• Proficiency in Excel and AI productivity tools.
• Excellent communication and stakeholder management abilities.
• Tech-savvy and comfortable with payment systems and connected devices.
• Valid South African driver's licence and own reliable vehicle.
• Based in Johannesburg and willing to travel nationally.

Advantageous

• Existing relationships within retail, property, hospitality, wellness, or corporate sectors.
• Experience in vending, retail technology, cashless payment, or telemetry environments.
• Experience managing field teams or promotional staff.
• CRM experience (HubSpot, Pipedrive, or similar).
• Start-up or entrepreneurial background.

Non-Negotiables

• Minimum 5 years' relevant experience.
• Demonstrated B2B sales success.
• Hands-on operational approach.
• Own vehicle and valid driver's licence.
• Johannesburg-based.
• Available for after-hours and weekend support when required.

Package

Salary: R40,000 R55,000 CTC (Negotiable)

Commission: Performance-based commission on new business secured

Employment Type: Permanent (3-month probation period)

Location: Johannesburg with national travel

Working Hours: Business hours, plus operational support as required

This is an excellent opportunity for a commercially minded, hands-on professional to play a key role in a fast-growing, technology-driven business.