Onsite Network Support Technician

Brilliant Computers; Bloemfontein; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Brilliant Computers in Bloemfontein, South Africa, is seeking a hands-on Network Technician to support remote troubleshooting with on-site backup. You will handle console connections, basic configuration, and rack management, following precise remote instructions and safety practices.

The role requires basic network knowledge, ability to follow instructions, and basic cable management. It offers on-site work with standard tools and coordination with a remote support team.

Qualifications

• Basic understanding of network devices, ports, uplinks, and patch panels.
• Able to follow remote instructions accurately without deviation from approved steps.
• Perform basic checks: link lights, port mapping verification, cable reseat, label verification.

Responsibilities

• Rack mounting/unmounting of network devices per site rules and safety practices.
• Patch and dress cables to basic professional standard (as instructed).
• Coordinate with Remote Support Team for post-install verification.
• Perform basic level initial actions (e.g., connect console and grant remote access, execute provided command steps, apply basic baseline actions when instructed).
• Provide physical onsite assistance to enable remote troubleshooting and remediation.
• Console connectivity to network devices as instructed by the Remote Support Team.

Skills

Basic network concepts

Follow step-by-step instructions

Cable management

Remote support coordination

Tools

PuTTY

Anydesk

Teams

Job description

Brilliant Computers in Bloemfontein, South Africa, is seeking a hands-on Network Technician to support remote troubleshooting with on-site backup. You will handle console connections, basic configuration, and rack management, following precise remote instructions and safety practices.

The role requires basic network knowledge, ability to follow instructions, and basic cable management. It offers on-site work with standard tools and coordination with a remote support team.