Online Sales Coordinator

Placements24; Noord-Kaap; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Competitive salary with incentives

Growth opportunities

Collaborative virtual team

Job summary

Placements24 is seeking an Online Sales Coordinator to manage and grow its e-commerce presence. This remote role focuses on coordinating online sales activities, optimizing product listings, and ensuring a seamless customer experience across digital channels.

You'll collaborate with marketing and customer service teams to drive online revenue, maintain brand integrity, and deliver reports on performance. A self-starter with strong communication skills will thrive in a home-based setting.

Qualifications

• Proven experience in e-commerce or online sales coordination.
• Strong understanding of online platforms and marketplace operations.
• Excellent organizational and project management skills.
• Independent worker with remote work discipline.

Responsibilities

• Manage and update product listings on the company website and various online marketplaces.
• Coordinate order processing and fulfillment to ensure timely delivery to customers.
• Monitor online sales performance, analyze data, and provide reports on key metrics.
• Collaborate with the marketing team on promotional campaigns and content creation for online channels.
• Respond to online customer inquiries, providing excellent service and resolving issues promptly.
• Maintain accurate inventory levels across all online sales platforms.

Skills

E-commerce experience

Online sales coordination

Digital marketing role

Project management

Independent work

Customer-centric communication

Tools

E-commerce software

Analytical tools

Job description

Our client is searching for a dynamic and organized Online Sales Coordinator to manage and grow their e-commerce presence, operating entirely remotely. This role is essential for coordinating online sales activities, optimizing product listings, and ensuring a seamless customer experience across digital platforms. You will collaborate with marketing and customer service teams to drive online revenue and maintain brand integrity. The ideal candidate is a self-starter with a strong understanding of e-commerce, a passion for digital sales, and excellent communication skills, capable of thriving in an independent, home-based work environment.

Key Responsibilities

• Manage and update product listings on the company website and various online marketplaces.
• Coordinate order processing and fulfillment to ensure timely delivery to customers.
• Monitor online sales performance, analyze data, and provide reports on key metrics.
• Collaborate with the marketing team on promotional campaigns and content creation for online channels.
• Respond to online customer inquiries, providing excellent service and resolving issues promptly.
• Maintain accurate inventory levels across all online sales platforms.

Requirements

• Proven experience in e-commerce, online sales coordination, or a related digital marketing role.
• Strong understanding of online sales platforms and marketplace operations.
• Excellent organizational and project management skills.
• Proficiency in e-commerce software and analytical tools.
• Effective written and verbal communication skills, with a customer-centric approach.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote position offering exceptional work-life balance and flexibility.
• Opportunities for professional growth and development in e-commerce.
• Exposure to cutting-edge online retail strategies.
• A collaborative and supportive virtual team culture.