On-Site IT Support & Systems Technician — Travel-Required

Be Different Sa (Pty) Ltd; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Be Different SA (Pty) Ltd in Sandton, Gauteng seeks an IT Support & Systems Technician to deliver hands-on desktop, server and network support for a pharmaceutical software environment. You will handle Windows/Microsoft 365 administration, antivirus, backups, VPNs and basic hosting concepts, with regular travel to data-centre facilities.

The role is fully on-site, requires a valid driver’s licence and reliable transport, and calls for at least 3 years in help desk or junior sysadmin, plus a

Qualifications

• Matric certificate with IT certification preferred (A+/N+).
• At least 3 years in a help desk, IT support or junior systems admin role.
• Solid desktop hardware, software install and basic network troubleshooting knowledge.
• Familiarity with Windows Server environments and basic server administration.
• Experience with Microsoft 365 administration and anti-virus tools.

Responsibilities

• Provide day-to-day desktop, hardware and software support to staff, including account administration, password resets and equipment setup.
• Assist with server builds and take new builds/releases live in production, including basic post-deployment monitoring.
• Travel to data-centre co-location facility to assist with physical server installation and hardware changes.
• Request quotes and stock from hardware/software vendors and coordinate hardware repairs with external suppliers.
• Support and troubleshoot internal web applications and services, including diagnosing outages.
• Draft and maintain SOPs, knowledge-base articles and internal IT activity reports for management.
• Asset tracking: maintain an accurate register of IT hardware and software assets, including allocation, condition and lifecycle status.
• Backup & Restore: monitor daily backup jobs and perform file/system restores as needed to ensure business continuity.

Skills

Help desk

IT support

Windows Server

Microsoft 365 Administration

VPN

Backups & restores

Asset tracking

Networking basics

SFTP/SSH basics

Azure / virtualization

Education

Matric certificate

IT diploma or certification (A+/N+)

Tools

Ticketing software

Office 365 / Teams administration

Antivirus administration

Job description

Be Different SA (Pty) Ltd in Sandton, Gauteng seeks an IT Support & Systems Technician to deliver hands-on desktop, server and network support for a pharmaceutical software environment. You will handle Windows/Microsoft 365 administration, antivirus, backups, VPNs and basic hosting concepts, with regular travel to data-centre facilities.

The role is fully on-site, requires a valid driver’s licence and reliable transport, and calls for at least 3 years in help desk or junior sysadmin, plus a