On-Site E-commerce Operations Coordinator

Placements24; Centurion; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Hands-on operations experience

Career growth opportunities

Dynamic retail environment

Job summary

Placements24 is seeking a meticulous E-commerce Operations Coordinator for an on-site role in Centurion, Gauteng. You will manage inventory, process orders, coordinate logistics, and ensure high-quality customer service in a fast-paced retail environment.

Ideal candidates have 1-2 years in e-commerce operations, strong organizational skills, and proficiency with inventory software and Excel. The role emphasizes hands-on operations and collaboration with marketing and logistics teams.

Qualifications

• 1-2 years of experience in e-commerce operations, logistics, or retail inventory management.
• Proficiency with e-commerce platforms and inventory management software.
• High school diploma or equivalent; further education in Business Administration or Operations is a plus.

Responsibilities

• Oversee the entire order fulfillment process from order placement to final delivery.
• Manage inventory levels across platforms, ensuring accuracy and preventing stockouts or overstocking.
• Coordinate with suppliers and logistics partners for timely delivery of goods.
• Process customer returns and exchanges efficiently with accurate records.
• Respond to customer inquiries via email, phone, and chat with prompt support.
• Ensure product listings are accurate, up-to-date, and well-presented.

Skills

Time management

Attention to detail

Customer service

Problem solving

Education

High school diploma

Business/Admin background

Tools

Inventory management software

Microsoft Excel

Job description

Placements24 is seeking a meticulous E-commerce Operations Coordinator for an on-site role in Centurion, Gauteng. You will manage inventory, process orders, coordinate logistics, and ensure high-quality customer service in a fast-paced retail environment.

Ideal candidates have 1-2 years in e-commerce operations, strong organizational skills, and proficiency with inventory software and Excel. The role emphasizes hands-on operations and collaboration with marketing and logistics teams.