On-site Client Success Coordinator | Relationship & Service Lead

Placements24; Mbombela (Nelspruit); On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement plan options

Professional development

Job summary

Placements24 in Mbombela (Nelspruit) seeks a proactive Client Services Coordinator to join on-site. You will act as the liaison between clients and internal teams, coordinating services and resolving issues to ensure exceptional satisfaction.

The role emphasizes building strong client relationships, meticulous record-keeping, and collaboration across departments in a dynamic, office-based environment.

Qualifications

• Experience in client services or account management.
• Strong communication and organizational abilities.
• Ability to multitask and prioritize effectively.

Responsibilities

• Serve as the primary contact for assigned clients and build relationships.
• Coordinate service delivery to meet client needs and expectations.
• Proactively address potential client concerns or issues.
• Facilitate communication between clients and internal departments.
• Manage client accounts and ensure documentation is accurate and up-to-date.
• Collect client feedback and share insights to improve service.

Skills

Client services

Account management

Communication

Organizational skills

Multitasking

Tools

CRM software

Microsoft Office Suite

Job description

Placements24 in Mbombela (Nelspruit) seeks a proactive Client Services Coordinator to join on-site. You will act as the liaison between clients and internal teams, coordinating services and resolving issues to ensure exceptional satisfaction.

The role emphasizes building strong client relationships, meticulous record-keeping, and collaboration across departments in a dynamic, office-based environment.