Office Manager

Pollock and Associates; Durban; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Pollock & Associates is seeking an upbeat, hands-on Office Manager to oversee the order process from enquiry to invoice in Durban. You will manage daily office priorities, maintain customer relationships and drive new business within a small team.

The role values energy, warmth and the ability to build rapport quickly, with cross-training across the team and opportunities to contribute across the sales and fulfilment cycle.

Qualifications

• Matric is required; a business, finance or supply chain qualification is advantageous.
• Experience in manufacturing, distribution or supply chain preferred.
• Ability to build rapport quickly and pitch in where needed.

Responsibilities

• Manage the order process from purchase order through production, dispatch and invoicing.
• Oversee daily office priorities, workflows and cross-training of the team.
• Maintain customer relationships, prospect new business and manage a live sales pipeline.
• Do supplier pricing comparisons and prepare sales and fulfilment reports.

Skills

Excel

Reporting

Education

Matric

Business/Finance or Supply Chain qualification

Tools

Syspro

Job description

Do you enjoy keeping a busy office on track while winning and keeping customers?

A specialist manufacturing business needs an upbeat, hands-on Office Manager reporting to the Managing Director. You will steer orders from enquiry to invoice, keep customers informed and grow repeat and new business within a small, close-knit team.

What you will own

• The order process, from purchase order through production, dispatch and invoicing
• Daily office priorities, workflows and cross-training of the team
• Customer relationships, new business prospecting and a live sales pipeline
• Supplier pricing comparisons and sales and fulfilment reports

What you bring

• Matric; a business, finance or supply chain qualification is advantageous
• Office, sales administration or customer service experience in manufacturing, distribution or supply chain
• Energy, warmth and the ability to build rapport quickly
• A willingness to pitch in wherever the team needs you

Your technical toolkit

• Strong Excel and reporting skills
• Syspro experience is a significant advantage
• Quotations, credit notes and customer statements