Manufacturing Office & Customer Success Lead

Pollock and Associates; Durban; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Pollock & Associates is seeking an upbeat, hands-on Office Manager to oversee the order process from enquiry to invoice in Durban. You will manage daily office priorities, maintain customer relationships and drive new business within a small team.

The role values energy, warmth and the ability to build rapport quickly, with cross-training across the team and opportunities to contribute across the sales and fulfilment cycle.

Qualifications

• Matric is required; a business, finance or supply chain qualification is advantageous.
• Experience in manufacturing, distribution or supply chain preferred.
• Ability to build rapport quickly and pitch in where needed.

Responsibilities

• Manage the order process from purchase order through production, dispatch and invoicing.
• Oversee daily office priorities, workflows and cross-training of the team.
• Maintain customer relationships, prospect new business and manage a live sales pipeline.
• Do supplier pricing comparisons and prepare sales and fulfilment reports.

Skills

Excel

Reporting

Education

Matric

Business/Finance or Supply Chain qualification

Tools

Syspro

Job description

Pollock & Associates is seeking an upbeat, hands-on Office Manager to oversee the order process from enquiry to invoice in Durban. You will manage daily office priorities, maintain customer relationships and drive new business within a small team.

The role values energy, warmth and the ability to build rapport quickly, with cross-training across the team and opportunities to contribute across the sales and fulfilment cycle.