Office and Business Support Manager

Creative Leadership Solutions; Gauteng; On-site; ZAR 201,000 - 357,000; Full time

Job summary

Creative Leadership Solutions is seeking an experienced Office Manager/Executive Assistant to oversee daily office operations, provide high-level administrative support to senior leadership, and coordinate facilities, procurement and safety procedures. The role requires strong organisational skills, a professional demeanor, and the ability to manage multiple priorities on-site in Gauteng.

The successful candidate will handle diary management, travel coordination, budgeting support and

Qualifications

• Minimum 4 years' experience in office management or business support administration.
• Office administration, reception and executive support.
• Facilities, supplier and procurement management.
• Workplace health and safety compliance.
• Diary management, travel arrangements and meeting coordination.
• Office budgets, resources and stakeholder management.
• Proficiency in Microsoft Office 365.
• Excellent organisational, planning and multitasking skills.
• Strong written and verbal communication skills.
• Attention to detail and problem-solving abilities.
• Stakeholder management and conflict resolution.
• Professionalism, confidentiality and discretion.
• Valid South African driver's licence and own reliable transport.
• Must be available to work on-site, Monday to Friday.
• Availability after hours in case of emergencies is advantageous.

Responsibilities

• Oversee daily office operations, equipment, resources and consumables.
• Provide administrative support to senior leadership, including diary management, meetings, agendas and minutes.
• Manage office layouts, seating arrangements and workspace allocation.
• Support employee onboarding and offboarding activities.
• Maintain office records, documentation and operational budgets in collaboration with Finance.
• Coordinate office maintenance, repairs and preventative maintenance.
• Liaise with landlords, contractors and service providers.
• Oversee building services, including air-conditioning, plumbing and electrical systems.
• Maintain office asset registers and manage workplace equipment.
• Oversee access control, security arrangements and parking allocations.
• Act as the primary contact for facility and security-related emergencies.
• Oversee reception, visitor management, deliveries and courier services.
• Coordinate meeting rooms, catering and refreshments.
• Ensure procurement activities and purchase orders comply with company procedures.
• Coordinate company events, employee engagement activities and workplace initiatives.
• Act as the office Health and Safety representative.
• Ensure compliance with the Occupational Health and Safety Act.
• Develop and maintain workplace health and safety procedures.
• Conduct workplace inspections, risk assessments and safety audits.
• Coordinate emergency preparedness, evacuation plans and drills.
• Maintain first aid resources, training requirements and accurate compliance records.
• Manage and coordinate housekeeping personnel where applicable.
• Act as the central point of contact for office-related employee requests.
• Facilitate communication and coordination between departments.
• Support the implementation of leadership priorities and operational requirements.

Skills

Microsoft Office 365

Organisational skills

Communication skills

Detail orientation

Stakeholder management

Confidentiality & discretion

Diary management

Education

National Senior Certificate

Tools

Office 365 Suite

Job description

REQUIREMENTS

Minimum education (essential):

• National Senior Certificate

Minimum applicable experience (years):

• Minimum 4 years' experience in office management or business support administration.

Required nature of experience:

• Office administration, reception and executive support.
• Facilities, supplier and procurement management.
• Workplace health and safety compliance.
• Diary management, travel arrangements and meeting coordination.
• Office budgets, resources and stakeholder management.

Skills and Knowledge (essential):

• Proficiency in Microsoft Office 365.
• Excellent organisational, planning and multitasking skills.
• Strong written and verbal communication skills.
• Attention to detail and problem-solving abilities.
• Stakeholder management and conflict resolution.
• Professionalism, confidentiality and discretion.

Other:

• Valid South African driver's licence and own reliable transport.
• Must be available to work on-site, Monday to Friday.
• Availability after hours in case of emergencies is advantageous.

KEY PERFORMANCE AREAS AND OBJECTIVES

Office Operations & Executive Administration

• Oversee daily office operations, equipment, resources and consumables.
• Provide administrative support to senior leadership, including diary management, meetings, agendas and minutes.
• Manage office layouts, seating arrangements and workspace allocation.
• Support employee onboarding and offboarding activities.
• Maintain office records, documentation and operational budgets in collaboration with Finance.

Facilities & Workplace Management

• Coordinate office maintenance, repairs and preventative maintenance.
• Liaise with landlords, contractors and service providers.
• Oversee building services, including air-conditioning, plumbing and electrical systems.
• Maintain office asset registers and manage workplace equipment.
• Oversee access control, security arrangements and parking allocations.
• Act as the primary contact for facility and security-related emergencies.

Reception, Suppliers & Procurement

• Oversee reception, visitor management, deliveries and courier services.
• Coordinate meeting rooms, catering and refreshments.
• Ensure procurement activities and purchase orders comply with company procedures.
• Coordinate company events, employee engagement activities and workplace initiatives.

Health, Safety & Compliance

• Act as the office Health and Safety representative.
• Ensure compliance with the Occupational Health and Safety Act.
• Develop and maintain workplace health and safety procedures.
• Conduct workplace inspections, risk assessments and safety audits.
• Coordinate emergency preparedness, evacuation plans and drills.
• Maintain first aid resources, training requirements and accurate compliance records.

Team Leadership & Business Support

• Manage and coordinate housekeeping personnel where applicable.
• Act as the central point of contact for office-related employee requests.
• Facilitate communication and coordination between departments.
• Support the implementation of leadership priorities and operational requirements.