Ocean Export Supervisor: End-To-End Freight & Service

DSV Road GmbH; Cape Town; On-site; ZAR 305,000 - 365,000; Full time

Job summary

DSV Road GmbH in Cape Town seeks an Export Operations Supervisor to lead the export team and manage orders from receipt to final shipment. The role requires coordinating with production, stores and logistics to meet deadlines, and handling freight, documentation and customer communication.

The ideal candidate has solid experience in exports and international logistics, strong admin skills, and a hands-on approach to stay involved in day-to-day operations.

Qualifications

• Solid experience in exports, shipping or international logistics.
• Experience supervising or leading a small operational team.
• Strong international customer communication and administrative skills.
• Good numerical, organisational and problem-solving ability.

Responsibilities

• Supervise the export team, allocate work and monitor daily targets.
• Process export orders and maintain regular communication with international customers.
• Coordinate with production, stores and other departments to meet delivery deadlines.
• Arrange courier, airfreight and sea-freight shipments.
• Prepare and submit accurate export and shipping documentation.
• Obtain and negotiate freight rates with forwarders and shipping lines.
• Prepare invoices, credits, stock transfers and backflushing transactions.
• Monitor backorders and ensure orders are dispatched accurately and on time.
• Issue quotations, samples and order acknowledgements.
• Coordinate export packaging, pallets and related materials.
• Assist with stock control, stock takes and forecasting.
• Liaise with Quality Control regarding customer complaints and product-related issues.
• Maintain accurate customer pricing and product information on the system.
• Monitor departmental timesheets, attendance and leave.
• Solid experience in exports, shipping or international logistics.
• Sound understanding of the complete export process, from customer order to final shipment.
• Experience working with freight forwarders, couriers, airfreight and sea freight.
• Good knowledge of export and shipping documentation.
• Previous experience supervising or leading a small operational team.
• Strong international customer communication and administrative skills.
• Good numerical, organisational and problem-solving ability.
• Able to manage multiple orders, priorities and deadlines accurately.
• Comfortable working closely with production, stores, stock control and Quality Control.
• Willing to remain operationally involved and work in the detail.

Skills

Export operations

Team supervision

Freight forwarding

International logistics

Documentation

Customer communication

Negotiation

Stock forecasting

Job description

Export Operations Supervisor - Killarney Gardens CPT - R30 000 p/m

• Supervise the export team, allocate work and monitor daily targets.
• Process export orders and maintain regular communication with international customers.
• Coordinate with production, stores and other departments to meet delivery deadlines.
• Arrange courier, airfreight and sea-freight shipments.
• Prepare and submit accurate export and shipping documentation.
• Obtain and negotiate freight rates with forwarders and shipping lines.
• Prepare invoices, credits, stock transfers and backflushing transactions.
• Monitor backorders and ensure orders are dispatched accurately and on time.
• Issue quotations, samples and order acknowledgements.
• Coordinate export packaging, pallets and related materials.
• Assist with stock control, stock takes and forecasting.
• Liaise with Quality Control regarding customer complaints and product-related issues.
• Maintain accurate customer pricing and product information on the system.
• Monitor departmental timesheets, attendance and leave.
• Solid experience in exports, shipping or international logistics.
• Sound understanding of the complete export process, from customer order to final shipment.
• Experience working with freight forwarders, couriers, airfreight and sea freight.
• Good knowledge of export and shipping documentation.
• Previous experience supervising or leading a small operational team.
• Strong international customer communication and administrative skills.
• Good numerical, organisational and problem-solving ability.
• Able to manage multiple orders, priorities and deadlines accurately.
• Comfortable working closely with production, stores, stock control and Quality Control.
• Willing to remain operationally involved and work in the detail.