About the Role
Our client, a reputable non-profit organization dedicated to providing essential services to vulnerable communities in Pretoria , is seeking an experienced and strategic Operations Director. This senior leadership position is responsible for overseeing all operational aspects of the organization, including finance, human resources, administration, and program support. The ideal candidate will be adept at ensuring efficiency, compliance, and the effective delivery of services. This role requires a robust understanding of non-profit management and a commitment to operational excellence in service of the organization's mission within the Pretoria region. You will be instrumental in building a strong organizational foundation that enables programmatic success and sustainable growth, ensuring resources are maximized for the benefit of those served.
Key Responsibilities
- Develop and implement strategic operational plans aligned with the organization's mission and goals.
- Oversee the management of organizational finances, including budgeting, financial reporting, and audit processes.
- Lead and manage the Human Resources function, including recruitment, employee relations, and policy development.
- Ensure compliance with all legal, regulatory, and grant requirements.
- Manage facilities, IT infrastructure, and procurement processes.
- Optimize operational workflows and implement best practices for efficiency and effectiveness.
- Supervise and mentor operational staff, fostering a collaborative and high-performing team environment.
- Develop and manage risk management strategies.
- Support program teams in delivering high-quality services to beneficiaries.
- Contribute to strategic planning and fundraising efforts by providing operational insights.
Requirements
- Master's degree in Business Administration, Non-profit Management, or a related field.
- Minimum of 7 years of progressive experience in operations management, with a significant portion within the non-profit sector.
- Proven expertise in financial management, HR, and compliance within a non-profit context.
- Strong leadership, strategic thinking, and problem-solving skills.
- Excellent organizational and project management capabilities.
- Demonstrated experience in process improvement and change management.
- Strong understanding of legal and regulatory requirements affecting non-profits in South Africa.
- Exceptional communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- Proficiency in non-profit management software and standard office applications.
- A passion for the organization's mission and a commitment to serving the Pretoria community.
Benefits
- Competitive salary package reflecting leadership experience.
- Comprehensive health insurance and retirement benefits.
- Generous paid time off and professional development opportunities.
- Opportunity to lead impactful operations and contribute to significant social change.
- A supportive work environment with a dedicated team.
- Strategic influence on organizational growth and sustainability in Pretoria .