NOC Engineer — 24/7 IP Core & MPLS Networking

Herotel Telecoms (Pty) Ltd; Parow; On-site; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Exposure to dynamic workplace

Internal academy

Job summary

Herotel Telecoms (Pty) Ltd in Plattekloof seeks a NOC Engineer to monitor and troubleshoot the national IP Core and transmission network 24/7. You will manage monitoring, provisioning, fault handling and documentation while supporting WISPs and expanding SR MPLS-based routes.

The role requires 3+ years in an ISP/SP/WISP and strong IP/mpls routing skills, plus English and Afrikaans fluency. Shift work and own transport are expected.

Qualifications

• Minimum of 3 years ISP, SP or WISP experience.
• IPv4/IPv6 addressing and subnet planning proficiency.
• Routing protocols including OSPF, BGP, ISIS.
• L2 switching proficiency.
• Fluent in English and Afrikaans.

Responsibilities

• Manage and maintain monitoring systems across IP Core and ISP services.
• Identify, respond to and escalate faults on the IP Core and transmission network.
• Handle provisioning, including IP assignment and Core/transmission configurations.
• Implement and report on changes; escalate failed changes to IP Core Engineers.
• Maintain WIKI documentation and technical processes for NOC operations.
• Assess and prioritise faults, responding or escalating as appropriate.
• Commission transmission nodes and fibre links to approved standards.
• Provide first level support and monitoring of the IP Core, including capacity.
• Support WISP integration onto the centralised IP Core and national network.
• Build, manage and optimise the national transmission network based on SR MPLS.
• Assist WISPs with RFC processes and internal MPLS deployments.

Skills

ISP experience

IP addressing

Routing protocols

L2 switching

Communication

English-Afrikaans bilingual

Shift work

Problem solving

Attention to detail

Mikrotik

Juniper

Cisco

Mac OS X

Certifications advantageous

Tools

Mikrotik routers & switches

Juniper hardware

Cisco gear

Job description

Herotel Telecoms (Pty) Ltd in Plattekloof seeks a NOC Engineer to monitor and troubleshoot the national IP Core and transmission network 24/7. You will manage monitoring, provisioning, fault handling and documentation while supporting WISPs and expanding SR MPLS-based routes.

The role requires 3+ years in an ISP/SP/WISP and strong IP/mpls routing skills, plus English and Afrikaans fluency. Shift work and own transport are expected.