New Store Opening: Restaurant Operations Lead

Pedros Chicken; Noordwes; On-site; ZAR 180,000 - 260,000; Full time

Job summary

WACKYS in Krugersdorp is seeking a talented Store Manager to lead our new restaurant and take-away launch. You will oversee operations, maintain quality standards, manage stock and purchasing, and drive profitability from day one.

You will lead and develop staff, ensure health and safety compliance, and deliver exceptional customer service while building a strong store culture in a fast-paced environment.

Qualifications

• Restaurant and Fast-Food service experience preferred.
• Minimum 1 year related experience in a similar role.
• GAAP/Micros experience advantageous.
• Strong leadership and organizational abilities.
• Excellent communication and customer service skills.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Maintain quality standards and SOP adherence.
• Manage stock control, purchasing and orders.
• Address customer complaints and uphold service levels.
• Drive profitability and meet sales/GP targets; motivate staff.
• Manage staff including discipline and rosters.
• Collaborate with team to drive the restaurant forward.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Team leadership

Verbal communication

Organizational skills

Problem-solving

Management

Teamwork

Attention to detail

Staff rostering

Tools

GAAP/Micros

Job description

WACKYS in Krugersdorp is seeking a talented Store Manager to lead our new restaurant and take-away launch. You will oversee operations, maintain quality standards, manage stock and purchasing, and drive profitability from day one.

You will lead and develop staff, ensure health and safety compliance, and deliver exceptional customer service while building a strong store culture in a fast-paced environment.