NEW APPLICATIONS COORDINATOR

People Dimension; Pretoria; On-site; ZAR 240,000 - 320,000; Full time

Job summary

People Dimension is seeking a detail-oriented administrator to coordinate the full student application and intake workflow across Pretoria and Potchefstroom campuses. The role requires hands-on data capturing, quality checks and staff supervision within a structured SOP environment.

You will maintain accurate records, liaise with academic staff, and travel monthly to Potchefstroom. Strong Excel skills and excellent English communication are essential for success in this on-site position.

Qualifications

• Experience in data capturing is essential, not just supervising.
• Experience in quality assurance or detailed administration.
• Experience in financial administration or auditing is advantageous.
• Previous supervisory experience managing junior staff.
• Experience working with clearly defined SOPs and protocols.

Responsibilities

• Coordinate the full student application and intake process from enquiry to placement.
• Manage and respond to new student enquiries professionally and efficiently.
• Coordinate assessment protocols and ensure they are completed per procedures.
• Maintain intake documentation accurately and securely.
• Capture and maintain student information and data.
• Conduct quality checks on captured information and documents.
• Ensure documents, including IDs, are legible and meet quality standards.
• Follow SOPs, processes and protocols consistently.
• Liaise with Academic Department regarding placement.
• Implement placement instructions accurately.
• Coordinate and oversee a team of four across two campuses.
• Provide clear, practical instructions to team members.
• Monitor work quality and accuracy of the team.
• Identify and correct data/documentation errors.
• Maintain up-to-date records.
• Communicate professionally with students, parents/guardians, schools and internal stakeholders.
• Maintain confidentiality of student and personal information.
• Travel to Potchefstroom campus monthly.

Skills

Data capturing

Quality control

Administration

Team management

SOP adherence

Excel proficiency

Attention to detail

Data integrity

Communication (English)

Multitasking

Accountability

Independent work

Tools

Microsoft Excel

Job description

Duties & Responsibilities

Key Responsibilities

• Coordinate the full student application and intake process from initial enquiry through to placement.

• Manage and respond to new student enquiries in a professional and efficient manner.

• Coordinate assessment protocols and ensure assessments are completed according to established procedures.

• Ensure all required intake documentation is received, accurately completed and properly maintained.

• Capture and maintain student information and data accurately.

• Conduct quality checks on captured information and supporting documentation.

• Ensure documents, including identification documents, are scanned clearly, are legible and meet required quality standards.

• Work consistently according to established SOPs, processes and protocols.

• Liaise with the Academic Department regarding student placement.

• Ensure placement instructions are implemented accurately.

• Coordinate and oversee the work of four employees across the two campuses.

• Provide clear, practical and easy-to-understand instructions to team members.

• Monitor the quality and accuracy of work completed by the team.

• Identify and correct administrative, documentation and data-capturing errors.

• Maintain accurate and up-to-date records.

• Communicate professionally with students, parents/guardians, schools and internal stakeholders.

• Ensure confidentiality when dealing with student and personal information.

• Travel to the Potchefstroom campus on a monthly basis.

Desired Experience & Qualification

Minimum Requirements
Experience

• Previous hands-on data capturing experience is essential. This must include personally performing data capturing and not only supervising data-capturing activities.

• Experience in quality assurance, quality control or highly detailoriented administration.

• Experience in financial administration, compliance, auditing or a similar structured administrative environment would be advantageous.

• Previous management or supervisory experience, particularly managing junior or lower-level employees.

• Experience working within clearly defined SOPs, processes and protocols.

Skills & Competencies

• Exceptional attention to detail and accuracy.

• A strong quality-control mindset and a natural drive for high standards.

• Highly organised and structured approach to work.

• Excellent administrative and record-keeping abilities.

• Excellent verbal and written English communication skills.

• Strong Microsoft Excel skills, exceeding an intermediate level.

• Ability to identify errors, inconsistencies and missing information.

• Ability to give clear and uncomplicated instructions to team members.

• Strong interpersonal and communication skills.

• Ability to manage multiple tasks and deadlines.

• High level of accountability and professionalism.

• Ability to work independently while also managing and supporting a team.

Advantageous Experience
The following would be advantageous but are not essential requirements:

• Previous experience with skills administration, including SETA systems.

• Experience within the education, training or skills development sector.

• Multilingual abilities, particularly Afrikaans, isiZulu or Setswana.

Reporting Structure

• The successful candidate will coordinate a team of four employees, with employees situated across the Pretoria and Potchefstroom campuses.

• The role will primarily be based in Pretoria, with monthly travel to Potchefstroom required.

Ideal Candidate
The ideal candidate will be a highly detail-oriented, structured and qualitydriven individual who takes pride in accuracy and maintaining high standards.

They should be comfortable working within a structured environment with clearly defined SOPs and protocols, while also being confident in coordinating and managing a small team.

The successful candidate will combine strong administration and datacapturing experience, excellent Excel skills, quality-control capabilities and effective people-management skills.