Network Operations Manager

Placements24; Durban; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Hybrid work model

Health, dental, and vision benefits

Retirement savings plan with company"s

Professional growth and leadership"},{

Job summary

Placements24 is seeking an experienced Network Operations Manager to lead our network operations team in Durban. You will oversee daily telecom network activities, ensure stability, performance, and security, and guide engineers and technicians to deliver reliable service across hybrid work environments.

You will coordinate maintenance, incident response, and upgrades, establish procedures, and mentor staff.

Qualifications

• Bachelor’s degree in Computer Science or Engineering; advanced degree preferred.
• 7+ years in network operations with at least 2 years in a leadership role.
• Strong understanding of network protocols, hardware, and operational best practices.
• Proven experience mentoring technical teams.
• Familiarity with network monitoring tools and incident management systems.
• Excellent communication, leadership, and organizational skills.

Responsibilities

• Lead and mentor a team of network engineers and technicians.
• Oversee monitoring, maintenance, and troubleshooting of telecom networks.
• Develop and enforce procedures, policies, and best practices.
• Manage network incident response with timely resolution and stakeholder communication.
• Plan network upgrades, expansions, and hardware/software deployments.
• Ensure network security compliance and threat protection measures.

Skills

Leadership

Network operations

Incident management

Stakeholder communication

Team mentoring

Education

Bachelor's degree in Computer Science or Engineering

Advanced degree preferred

Tools

Network monitoring tools

Incident management systems

Job description

About the Role

Our client is seeking an experienced and proactive Network Operations Manager to lead their network operations team. This role involves overseeing the daily operations of our telecommunications network, ensuring its stability, performance, and security. You will manage a team of network engineers and technicians, coordinating maintenance, incident response, and system upgrades. This position offers a blend of remote flexibility and in-office collaboration, ideal for a leader who can guide a team effectively across different working modes, ensuring seamless service delivery in a critical infrastructure environment.

Key Responsibilities

• Lead and manage a team of network engineers and technicians, fostering a collaborative and high-performance culture.
• Oversee the monitoring, maintenance, and troubleshooting of the company's telecommunications network infrastructure.
• Develop and implement operational procedures, policies, and best practices for network management.
• Manage network incident response, ensuring timely resolution and effective communication with stakeholders.
• Plan and coordinate network upgrades, expansions, and hardware/software deployments.
• Ensure network security compliance and implement measures to protect against cyber threats.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• Minimum of 7 years of experience in network operations and management, with at least 2 years in a leadership role.
• Strong understanding of network protocols, hardware, and operational best practices.
• Proven experience managing and mentoring technical teams.
• Familiarity with network monitoring tools and incident management systems.
• Excellent communication, leadership, and organizational skills.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work model offering a balance of remote and in-office work.
• Comprehensive health, dental, and vision benefits package.
• Opportunities for professional growth and leadership development.
• Retirement savings plan with company matching.
• A dynamic work environment focused on innovation and operational excellence.