Remote Telecoms Network Operations Specialist

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Remote work setup

Health insurance

Paid time off

Professional development

Job summary

Placements24 is seeking a dedicated Remote Telecoms Network Operations Specialist to join our client's NOC team. The role focuses on real-time monitoring, incident response, and proactive optimization to ensure uninterrupted service delivery for clients.

The ideal candidate has 3–5 years in network operations, a related degree, and hands-on experience with SolarWinds, Zabbix, or Prometheus. This fully remote position offers comprehensive benefits and growth opportunities.

Qualifications

• 3–5 years of experience in network operations, NOC environments, or technical support within the telecoms industry.
• Diploma or degree in Electrical Engineering, Telecommunications, Computer Science, or a related field.
• Familiarity with network monitoring platforms and tools (e.g., SolarWinds, Zabbix, Prometheus).

Responsibilities

• Perform 24/7 real-time monitoring of network infrastructure, systems, and services using advanced NOC tools.
• Respond promptly to network alarms and incidents, diagnosing issues and initiating corrective actions according to established procedures.
• Escalate critical issues to senior engineers or relevant teams, ensuring timely resolution and minimizing service disruption.
• Document all network events, troubleshooting steps, and resolutions accurately in the incident management system.
• Contribute to the continuous improvement of network operations processes and procedures.
• Perform routine system checks, health assessments, and basic configuration changes as required.

Skills

Network monitoring

Troubleshooting

Analytical thinking

Remote teamwork

Education

Electrical Engineering/Telecommunications/CS degree

Tools

SolarWinds

Zabbix

Prometheus

Job description

About the Role

Our client is seeking a dedicated and skilled Remote Telecoms Network Operations Specialist to join their critical Network Operations Center (NOC) team. This role is fully remote, focusing on the proactive monitoring, management, and troubleshooting of their extensive telecommunications network. You will be at the forefront of ensuring network stability, responding swiftly to incidents, and optimizing performance to guarantee uninterrupted service delivery to clients. This is an ideal opportunity for a proactive individual who thrives in a fast-paced environment and possesses a keen eye for detail, contributing significantly to the resilience and efficiency of the company’s network operations, irrespective of geographical location.

Key Responsibilities

• Perform 24/7 real-time monitoring of network infrastructure, systems, and services using advanced NOC tools.
• Respond promptly to network alarms and incidents, diagnosing issues and initiating corrective actions according to established procedures.
• Escalate critical issues to senior engineers or relevant teams, ensuring timely resolution and minimizing service disruption.
• Document all network events, troubleshooting steps, and resolutions accurately in the incident management system.
• Contribute to the continuous improvement of network operations processes and procedures.
• Perform routine system checks, health assessments, and basic configuration changes as required.

Requirements

• Diploma or degree in Electrical Engineering, Telecommunications, Computer Science, or a related field.
• 3-5 years of experience in network operations, NOC environments, or technical support within the telecoms industry.
• Familiarity with network monitoring platforms and tools (e.g., SolarWinds, Zabbix, Prometheus).
• Understanding of core networking concepts, TCP/IP, routing protocols (BGP, OSPF), and common telecom services.
• Excellent analytical and problem-solving skills with the ability to work under pressure.
• Strong written and verbal communication skills, with experience working in a remote team setting.

Benefits

• Competitive annual salary commensurate with experience.
• Full remote work setup with necessary equipment provided.
• Comprehensive health, dental, and vision insurance plans.
• Paid time off and opportunities for professional development.
• A dynamic and supportive remote work culture focused on collaboration and innovation.