Telecoms Network Operations Specialist

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Flexible working hours

Remote work environment

Training opportunities

Job summary

Placements24 is seeking a diligent Telecoms Network Operations Specialist for a fully remote role. You will monitor, maintain, and optimize telecommunications network infrastructure, ensuring stability and quick incident resolution from a home office.

The ideal candidate will have 2–4 years in telecom network operations or similar IT support, solid TCP/IP knowledge, and experience with Nagios or Zabbix. Remote work offers flexible hours and opportunities for training in network operations.

Qualifications

• Associate degree or equivalent in a relevant technical field.
• 2–4 years in telecom network operations or similar IT support role.
• Strong understanding of TCP/IP, routing, switching, DNS.

Responsibilities

• Monitor network performance and security using monitoring tools and respond to alerts.
• Perform routine network health checks and preventive maintenance.
• Troubleshoot and resolve connectivity, performance, and equipment issues.
• Assist with configuration of network devices and services.
• Document configurations and incident resolutions; collaborate with IT teams and vendors.

Skills

Networking concepts

TCP/IP

Routing & Switching

Nagios/Zabbix

VoIP/Fiber tech

Education

Associate's degree or equivalent

Tools

Nagios

Zabbix

Ticketing systems

Remote monitoring tools

Job description

About the Role

Our client is seeking a diligent and technically proficient Telecoms Network Operations Specialist to join their growing team. This fully remote position involves monitoring, maintaining, and optimizing the performance of their telecommunications network infrastructure. You will play a key role in ensuring network stability, identifying and resolving operational issues, and supporting the deployment of new services. The ideal candidate is a proactive problem-solver with a keen eye for detail, eager to contribute to a robust and reliable network environment from the comfort of their home office.

Key Responsibilities

• Monitor network performance and security using specialized tools, identifying and responding to alerts and incidents.
• Perform routine network health checks and preventative maintenance tasks.
• Troubleshoot and resolve network connectivity, performance, and equipment issues.
• Support the implementation and configuration of network devices and services.
• Document network configurations, operational procedures, and incident resolutions.
• Collaborate with other IT teams and vendors to ensure seamless network operations.

Requirements

• Associate's degree or equivalent experience in a relevant technical field.
• 2-4 years of experience in telecommunications network operations or a similar IT support role.
• Understanding of core networking concepts, including TCP/IP, routing, switching, and DNS.
• Experience with network monitoring tools (e.g., Nagios, Zabbix) and ticketing systems.
• Familiarity with VoIP, cellular networks, or fiber optic technologies is a plus.
• Strong analytical and troubleshooting skills, with the ability to work independently and manage time effectively in a remote setting.

Benefits

• Competitive salary and annual performance bonus.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan.
• Flexible working hours and a supportive remote work environment.
• Opportunities for training and skill development in network operations.