Network Operations Analyst

Placements24; Vereeniging; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Retirement plan

Training programs

Career progression

Job summary

Placements24 in Vereeniging is seeking a vigilant Network Operations Analyst to join our client’s established team. You will monitor network systems 24/7, respond to alerts, and troubleshoot to maintain seamless connectivity for all users.

Ideal candidates have 1–3 years in network operations, familiarity with monitoring tools, and a solid understanding of TCP/IP, DNS and DHCP. Strong analytical and communication skills are essential in this dynamic telecommunications environment.

Qualifications

• 1–3 years of experience in network operations or IT support.
• Familiarity with network monitoring tools and concepts.
• Basic understanding of TCP/IP, DNS and DHCP.
• Strong analytical and problem-solving abilities with attention to detail.
• Effective communication skills for reporting issues and collaborating with team members.

Responsibilities

• Monitor network systems 24/7 using monitoring tools to detect issues or outages.
• Respond to network alerts and incidents, performing initial troubleshooting and escalation as needed.
• Analyze network traffic patterns and logs to identify problems or security threats.
• Document events, actions, and resolutions in the incident management system.
• Collaborate with senior engineers to resolve complex network issues and implement preventative measures.
• Assist in testing and deployment of network changes.

Skills

Monitoring tools

Analytical thinking

Communication skills

Troubleshooting

Education

Associate's degree in IT or Computer Science

Tools

Network monitoring tools

Incident management system

Job description

About the Role

Our client is seeking a vigilant and proactive Network Operations Analyst to join their established team in Vereeniging . This role is fundamental to ensuring the continuous availability and optimal performance of our client's network infrastructure. You will be at the forefront of monitoring network traffic, responding to alerts, and troubleshooting issues to maintain seamless connectivity for all users. The ideal candidate possesses a keen eye for detail, strong analytical skills, and a commitment to operational excellence within the dynamic telecommunications industry, contributing to a supportive and efficient team environment.

Key Responsibilities

• Monitor network systems and infrastructure 24/7 using specialized monitoring tools to detect and diagnose performance issues or outages.
• Respond promptly to network alerts and incidents, performing initial troubleshooting and escalation as needed.
• Analyze network traffic patterns and system logs to identify potential problems, security threats, or inefficiencies.
• Document all network events, actions taken, and resolutions in the incident management system.
• Collaborate with senior engineers and technicians to resolve complex network issues and implement preventative measures.
• Assist in the testing and deployment of network configuration changes and updates.

Requirements

• Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• 1-3 years of experience in network operations, IT support, or a similar technical role.
• Familiarity with network monitoring tools and concepts.
• Basic understanding of networking protocols such as TCP/IP, DNS, and DHCP.
• Good analytical and problem-solving abilities, with attention to detail.
• Effective communication skills for reporting issues and collaborating with team members.

Benefits

• Competitive salary and regular performance reviews.
• Comprehensive medical and retirement benefits.
• Structured training programs for skill enhancement.
• Paid holidays and vacation time.
• A stable work environment with opportunities for career progression in network operations.