National Key Account Manager

Smollan; Gauteng; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Smollan in Gauteng seeks an experienced Key Account Manager to develop customer business plans and manage P&L for the General Merchandise Division, while collaborating with suppliers and major retailers.

You will lead strategy execution, negotiate listings and promotions, and ensure in-store availability and visibility, aligning field teams with the broader customer strategy.

Qualifications

• Minimum 10 years of Key Account Management experience specifically handling the General Merchandise Division.
• Direct background working end-to-end between GMD suppliers and major retailers.
• Proficiency in SAP system navigation with strong data, reporting, and performance analysis capabilities.

Responsibilities

• Develop customer business plans, drive turnover, and manage profit & loss for assigned GMD categories.
• Negotiate product listings, pricing, promotional investments, and annual trade terms directly with retail buyers.
• Lead in-store availability, visibility, and execution while setting clear operational objectives for field/trade teams.
• Manage relationships between suppliers, retail clients, and internal teams to drive customer growth.
• End-to-end management of full account P&L, trade terms, and oversight of GMD imported products and suppliers.

Skills

Key Account Management

Negotiation

Strategic Planning

Stakeholder Management

B2B Execution

P&L Management

Tools

SAP

Job description

Job Summary: To develop and execute our customers’ strategy and customer business plans. To further ensure the achievement of turnover and profit and loss of customers for respective categories, and for the implementation and optimisation of category strategies within the customer.

Responsibilities

Strategy & Profit & Loss analysis:

• Develop customer business plans, drive turnover, and manage profit & loss for assigned GMD categories.

Listing & Promotions:

• Negotiate product listings, pricing, promotional investments, and annual trade terms directly with retail buyers.

Operational Leadership

• Lead in-store availability, visibility, and execution while setting clear operational objectives for field/trade teams.

Stakeholder Management

• Manage relationships between suppliers, retail clients, and internal teams to drive customer growth.

Requirements

Experience

• Minimum 10 years of Key Account Management experience specifically handling the General Merchandise Division.
• Direct background working end-to-end between GMD suppliers and major retailers.

B2B & Trade Execution

• Proven track record of B2B strategy implementation through onsite and in-trade operational execution.

Full Account & Supply Management

• End-to-end management of full account P&L, trade terms, and oversight of GMD imported products and suppliers.
• Proficiency in SAP system navigation along with strong data, reporting, and performance analysis capabilities.