Motor Claims Specialist - UK, Fast, Fair Resolutions

CXP are now part of the Huntswood Group; Durban; On-site; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Medical Insurance

Group Life Cover

Attendance Bonus - Up to R1750

Free Breakfast Monday

Job summary

Huntswood Group is seeking a dedicated claims professional in Durban to handle insurance-related queries. You will be the main contact for customers, ensuring fair and timely resolution in line with FCA principles and treating customers fairly.

In this fast-paced role, you’ll manage end-to-end claims processes, communicate clearly with clients, and collaborate with internal teams to deliver world-class service to international clients.

Qualifications

• National Senior Certificate.
• Clear credit and criminal record.
• 1-2 years’ experience in Insurance Claims (International).
• Proven experience in the insurance space.
• Proven track record of high performance.
• Excellent command and use of English, both written and Verbal.
• Attention to detail.
• Strong analytical and numeric skills.

Responsibilities

• Provide exceptional customer service while prioritizing the customer’s interest.
• Experience in both outbound and inbound calls and running cases from start to finish.
• Engage and communicate effectively to resolve complaints in a timely manner.
• Lodge claims, update details and make adjustments or cancellations.

Skills

Insurance claims experience

Customer service

English proficiency

Attention to detail

Numerical skills

Education

National Senior Certificate

Tools

Computer literacy

Job description

Huntswood Group is seeking a dedicated claims professional in Durban to handle insurance-related queries. You will be the main contact for customers, ensuring fair and timely resolution in line with FCA principles and treating customers fairly.

In this fast-paced role, you’ll manage end-to-end claims processes, communicate clearly with clients, and collaborate with internal teams to deliver world-class service to international clients.