Hybrid Claims Manager - Lead & Elevate Insurance Team

Placements24; Polokwane; Hybrid; ZAR 800,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Medical, retirement and life insurance

Career advancement opportunities

Job summary

Placements24 in Polokwane, Limpopo, South Africa is seeking an experienced Claims Manager to lead the claims department in a hybrid role. The position requires strong leadership to oversee a team of claims handlers, develop and implement strategies, and uphold high standards of customer service.

The ideal candidate has extensive experience in insurance claims, including supervisory responsibilities, and demonstrates excellent analytical, negotiation, and decision-making skills.

Qualifications

• 7+ years in insurance claims
• At least 3 years in supervisory/management
• Strong leadership and team management
• Excellent communication and negotiation skills
• Hybrid work environment experience

Responsibilities

• Lead and mentor the claims handling team to maintain high performance
• Develop and implement claims management strategies for efficiency and accuracy
• Monitor performance metrics and implement improvements
• Ensure compliance with insurance regulations and company policies
• Handle complex claims and provide expert guidance
• Manage relationships with loss adjusters and legal counsel

Job description

Placements24 in Polokwane, Limpopo, South Africa is seeking an experienced Claims Manager to lead the claims department in a hybrid role. The position requires strong leadership to oversee a team of claims handlers, develop and implement strategies, and uphold high standards of customer service.

The ideal candidate has extensive experience in insurance claims, including supervisory responsibilities, and demonstrates excellent analytical, negotiation, and decision-making skills.