Mental Health Support Worker

Placements24; Randburg; Hybrid; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Flexible hybrid schedule

Ongoing training and development

Supportive team environment

Supervision access

Job summary

Placements24 is seeking a compassionate Mental Health Support Worker to assist individuals facing mental health challenges in Randburg, Gauteng. The role focuses on practical support, fostering independence, and well-being within a community-based framework.

It is a part-time position with a hybrid work arrangement, enabling flexible client support in Randburg. The role requires empathy, strong listening skills, and the ability to build rapport with diverse clients.

Qualifications

• Ability to provide practical support and maintain client dignity.
• Strong interpersonal skills and non-judgmental attitude.
• Experience with mental health support, either professional or voluntary.
• Knowledge of local mental health resources in Gauteng area.

Responsibilities

• Provide direct support to clients in homes or community settings.
• Assist clients in developing personal care plans and routines.
• Encourage engagement in social and recreational activities.
• Help clients access community resources and services.
• Support clients in managing appointments and medication adherence.
• Maintain confidential client records and progress notes.

Skills

Empathy

Active listening

Communication skills

Time management

Education

Mental Health Support Certification

Job description

About the Role Our client is seeking a compassionate and reliable Mental Health Support Worker to provide essential assistance to individuals experiencing mental health challenges in the Randburg, Gauteng area. This role focuses on offering practical support, promoting independence, and fostering well‑being within a community‑based framework. You will work closely with clients to help them manage daily living tasks, connect with community resources, and build coping strategies. The ideal candidate will possess strong empathy, excellent listening skills, and a non‑judgmental attitude. This part‑time position offers a hybrid work arrangement, allowing for effective client support while maintaining flexibility. Join our team in Randburg and contribute to improving mental health outcomes and empowering individuals to lead more fulfilling lives.

Key Responsibilities

• Provide direct support to clients in their homes or in community settings, assisting with daily living activities.
• Help clients develop and implement personal care plans and routines.
• Offer emotional support and encourage clients to engage in social and recreational activities.
• Assist clients in accessing community resources, such as support groups, healthcare services, and employment opportunities.
• Support clients in managing their medication and attending appointments.
• Help clients develop coping mechanisms and strategies for managing their mental health conditions.
• Maintain accurate and confidential client records, including progress notes and incident reports.
• Communicate effectively with clients, their families, and the wider support network, including mental health professionals.
• Respond to client needs in a timely and sensitive manner, ensuring their safety and dignity.
• Advocate for clients' needs and rights within various service systems.

Requirements

• A relevant qualification or certification in Mental Health Support, Community Services, or a related field is preferred.
• Previous experience working in mental health support, either professionally or through volunteer work.
• Understanding of common mental health conditions and support principles.
• Excellent communication, empathy, and active listening skills.
• Ability to build rapport and trust with individuals from diverse backgrounds.
• Proficiency in basic record‑keeping and reporting.
• Ability to work independently and manage time effectively in a hybrid model.
• Knowledge of local mental health resources and services in the Gauteng area, particularly Randburg.
• Reliable transportation and a valid driver's license may be required for client visits.
• Commitment to ethical practice and client confidentiality.

Benefits

• Competitive hourly wage for part‑time work.
• Flexible hybrid working schedule.
• Ongoing training and professional development opportunities in mental health.
• Supportive team environment and access to supervision.
• The opportunity to make a meaningful difference in the lives of individuals in Randburg.