Membership & Billing Specialist

Momentum; Durban; Presencial; ZAR 180 000 - 280 000; Tempo integral

Resumo da oferta

Momentum in Durban is seeking a diligent Billing & Membership Administration Clerk to capture new applications, process membership changes and reconcile premium funds. You will liaise with internal teams to resolve queries and ensure accurate allocations.

The ideal candidate has Matric, 1–2 years billing experience, and proficiency in Excel and Word; Oracle knowledge and Medical Schemes exposure are advantageous. Join a team committed to accuracy and service.

Qualificações

• Matric required.
• 1–2 years of billing experience is essential.
• Bookkeeping or accounting knowledge is an advantage.
• Intermediate Excel and Word skills
• Oracle system knowledge is an advantage.
• Medical Schemes experience is an advantage.

Responsabilidades

• Process membership changes and new applications within service levels.
• Reconcile and allocate monies for premiums and surcharges.
• Identify and address issues to improve processes.
• Liaise with internal stakeholders (Call centre, Claims, Fund management, New business, Finance).
• Maintain and manage the membership database.
• Reinstatement of group and contract membership.
• Answer client queries by telephone or written correspondence.
• Ensure accurate allocations within 1–2 days of payment receipt.
• Adhere to fund rules and credit control processes.

Conhecimentos

Billing experience

Bookkeeping knowledge

Excel

Word

Medical Schemes experience

Formação académica

Matric

Ferramentas

Oracle

Descrição da oferta de emprego

Momentum in Durban is seeking a diligent Billing & Membership Administration Clerk to capture new applications, process membership changes and reconcile premium funds. You will liaise with internal teams to resolve queries and ensure accurate allocations.

The ideal candidate has Matric, 1–2 years billing experience, and proficiency in Excel and Word; Oracle knowledge and Medical Schemes exposure are advantageous. Join a team committed to accuracy and service.