Billing Manager

Fidelity Services Group; Durban; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Fidelity Services Group in Durban seeks a Billing Manager to oversee invoicing in SAP and maintain the customer masterfile. You will manage a sizeable team and liaise with senior leadership to ensure accurate, timely invoices.

Requirements include a B.Com or equivalent, at least 5 years of managerial experience, and SAP Billing expertise. Strong Excel skills and a data-driven approach are essential for improving processes and meeting tight deadlines.

Qualifications

• B.Com or equivalent qualification.
• Minimum 5 years of managerial experience in large transactional teams.
• SAP Billing experience is essential.
• Computer literate with Excel proficiency.

Responsibilities

• Process invoices daily/weekly/monthly.
• Identify simplification/automation opportunities.
• Process credit memos.
• Prepare Billing reports.
• Ensure adherence to policy with zero audit queries or issues.
• Report risks to senior management.

Skills

Managerial experience

Team leadership

Communication skills

Analytical skills

Problem solving

Multi-tasking

Deadline driven

Interpersonal skills

Education

B.Com or similar

Tools

SAP Billing

Excel

Job description

Billing Manager

Purpose of the position: The overall purpose is to ensure that accurate, timely invoices are raised in SAP including maintenance of the customer Masterfile. The individual will require strong managerial skills to both oversee a sizeable team and liaise with senior leadership.

Minimum Requirements:

• Relevant tertiary qualifications – B. Com or similar
• Minimum 5 years’ managerial experience essential managing large transactional teams
• SAP Billing experience essential
• Computer Literate – excel essential

Skills & Attributes:

• Experience leading finance process and change management ideal
• Experience managing high performing teams
• Previous experience in a matrix organization would be a distinct advantage and is highly preferable
• Proven track record for improving process efficiencies
• Strong leadership skills with an ability to motivate direct reports
• High attention to detail is essential for success
• Excellent communication skills both written and verbal, and internal personal skills
• Excellent analytical and problem-solving skills
• Ability to manage multiple projects concurrently
• Ability to meet strict deadlines
• Numerical accuracy
• Attention to details
• Solid attention to detail to ensure accuracy of information
• Able to work under pressure, target driven, self-motivated & innovative
• Ability to multi-task
• Integrity and trust
• Action orientated
• Time management
• Drive for results
• Strong Interpersonal skills
• High energy levels
• Accurate updating of reports
• Excellent verbal and written communication skills
• Outstanding communication and negotiation abilities as well as Proficient in English
• Strong people management skills
• Knowledge of performance evaluation procedure
• Ability to liaise professionally with personnel at all levels
• Objection handling telephonically

Job Function:

• Process invoices daily/weekly/monthly
• Proactive identification of simplification/automation opportunities
• Process credit memos
• To participate in various ad-hoc projects where necessary
• Preparation of Billing reports
• Ensuring strict adherence to Company policy - zero audit queries or issues
• Report potential risks to senior management
• Ensure that all jobs to be invoiced in turnaround time
• Accurate & Timeous Invoicing-process invoices daily/weekly/monthly
• Processed credit notes within the turnaround time
• All intercompany invoices to be processed within the cut off dates of the Fidelity Services Group Calendar
• ABSA Service - all jobs must be invoiced within the month we invoice
• Meet deadlines with regards to Advance Bill Run & Intercompany Billing & Normal Billing
• All contacts to be captured with the correct beginning & end dates
• Open all new client accounts (Sold & Ship) with correct information received
• Extract daily, weekly and monthly reports from database
• Monthly KPI's for team
• Communicate capturing cut-off deadlines to business
• Ensure capturing deadlines are met

Deal with Billing queries from the business

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.