Membership Records Administrator

Momentum; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Momentum is seeking a detail-oriented Administrator to verify and process membership applications and member records. You will ensure compliance with scheme rules, maintain accurate membership data, and produce high-quality documentation for all transactions.

Role requires 1–2 years of admin/data entry experience, good English, and familiarity with office software. A client-service mindset and awareness of regulatory requirements will help you succeed in a fast-paced environment.

Qualifications

• Matric is essential.
• Higher certificate or equivalent in Office/Business Administration or related field is desirable.
• 1–2 years’ experience as an Administrator/Data Entry Clerk or equivalent.
• Client service environment experience is desirable.
• Familiar with word processing and filing systems.

Responsibilities

• Apply and enforce membership rules and mandates to ensure compliance and prevent financial risks from incorrect membership info.
• Maintain up-to-date membership details per standards.
• Ensure high-quality documentation for membership transactions.
• Resolve member/employer/service provider queries promptly and professionally.
• Support SLA commitments and service delivery to stakeholders.

Skills

Matric (Essential)

Office Administration

Data Entry

Client service

Word processing

Excel

English proficiency

Regulatory compliance knowledge

Industry best practices

Education

Higher certificate in Office/Business Administration

Tools

Microsoft Word

Microsoft Excel

Job description

Momentum is seeking a detail-oriented Administrator to verify and process membership applications and member records. You will ensure compliance with scheme rules, maintain accurate membership data, and produce high-quality documentation for all transactions.

Role requires 1–2 years of admin/data entry experience, good English, and familiarity with office software. A client-service mindset and awareness of regulatory requirements will help you succeed in a fast-paced environment.