Lead Events & Meetings Coordinator

Minor Hotels; Johannesburg; On-site; ZAR 360,000 - 720,000; Full time

Job summary

NH Johannesburg Sandton is seeking a Meetings & Events Operations professional to lead and coordinate setup, service delivery and technical support for conferences, meetings and events. The role focuses on guest satisfaction, flawless room preparation and teamwork across departments.

The ideal candidate demonstrates professional conduct, strong attention to detail and the ability to manage multiple events with accuracy and efficiency. On-site role in a vibrant Johannesburg venue.

Responsibilities

• Always behave in a professional, respectful, positive and helpful manner at all times, when interacting with internal and external customers.
• Solve/Respond to guest service problems in a timely and efficient manner using tact and professionalism.
• Sets meeting/function rooms prior to the guest arrival in accordance with the guest specifications and standards
• Ensure conference, meeting and banqueting rooms are set in accordance with the Hotel standard
• Ensures the smooth running of the assigned meeting/function rooms and public meeting and event space at all times
• Motivates the Meetings & Events Operations team and focuses on improving and increasing service delivery efficiency
• Supervise and coordinate conference and catering activity.
• Provide technical support to guests and all audio visual equipment’s.

Job description

NH Johannesburg Sandton is seeking a Meetings & Events Operations professional to lead and coordinate setup, service delivery and technical support for conferences, meetings and events. The role focuses on guest satisfaction, flawless room preparation and teamwork across departments.

The ideal candidate demonstrates professional conduct, strong attention to detail and the ability to manage multiple events with accuracy and efficiency. On-site role in a vibrant Johannesburg venue.