Marketing-Savvy Virtual Assistant (Admin & CS)

Caliber6; Cape Town; À distance; ZAR 120 000 - 180 000; Plein temps

Résumé du poste

Caliber6 is seeking a highly organised Virtual Assistant with marketing experience to support day-to-day operations, customer service and marketing activities. The role involves managing orders, communicating with customers, and creating marketing emails and graphics while maintaining high standards of service.

The ideal candidate will handle order changes end-to-end, coordinate with the warehouse, and assist with SEO research and monitoring. Remote role with EST hours; start date January 2027.

Qualifications

• Previous experience as a Virtual Assistant, preferably with marketing experience.
• Strong organisational skills and ability to manage multiple tasks.
• Excellent attention to detail and follow-through.
• Excellent written and verbal English communication skills.
• Experience with email design, graphic design, and Meta platforms.
• Basic understanding of SEO or willingness to learn.
• Ability to work independently and manage priorities.
• Available to work Monday–Friday during EST business hours.

Responsabilités

• Order Management & Administration: Manage customer orders, updates, invoices and payments; coordinate with warehouse for fulfilment; follow up on tasks and resolve issues.
• Customer Service: Respond to enquiries and resolve issues while upholding company policies.
• Marketing Support: Design marketing emails and graphics; update Meta platforms; research basic SEO and monitor performance.

Connaissances

Organised

Marketing experience

Customer service

Email design

Graphic design

Meta platforms

SEO basics

Description du poste

Caliber6 is seeking a highly organised Virtual Assistant with marketing experience to support day-to-day operations, customer service and marketing activities. The role involves managing orders, communicating with customers, and creating marketing emails and graphics while maintaining high standards of service.

The ideal candidate will handle order changes end-to-end, coordinate with the warehouse, and assist with SEO research and monitoring. Remote role with EST hours; start date January 2027.