Virtual Assistant (South Africa)

Staff Outsource Solutions, LLC; South Africa; Remote; ZAR 134,000 - 268,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Staff Outsource Solutions, LLC is seeking a highly organized Virtual Assistant to support Marketing, Sales, Administrative Operations, and Customer Service in a fully remote role.

You will manage social media scheduling, assist with email marketing, lead generation, CRM updates, and provide accurate data entry and reporting from anywhere in South Africa.

Qualifications

• Previous experience as a Virtual Assistant preferred.
• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency with Google Workspace, CRM, and other online tools.
• Self-motivated and able to work independently in a remote environment.

Responsibilities

• Assist with social media management and content scheduling.
• Support email marketing and marketing campaigns.
• Conduct online research and competitor research.
• Lead generation and prospecting.
• Research potential clients and maintain lead lists.
• Update CRM records and assist with follow-ups.
• Manage emails, data entry, documents, spreadsheets, and reports.
• Maintain accurate records and databases.
• Provide general administrative and operational support.
• Respond to customer inquiries through email, chat, or other platforms.
• Resolve basic customer concerns and elevate issues when needed.
• Maintain accurate customer information and records.

Skills

Highly organized

Proactive

Reliable

Strong written and verbal comms

Multitasking

Prioritization

Attention to detail

Tools

Google Workspace

CRM software

Job description

This is a remote position.

We are looking for a highly organized, proactive, and reliable Virtual Assistant to provide support across Marketing, Sales, Administrative Operations, and Customer Service.

Key Responsibilities

Marketing

• Assist with social media management and content scheduling
• Support email marketing and marketing campaigns
• Conduct online research and competitor research

Sales

• Assist with lead generation and prospecting
• Research potential clients and maintain lead lists
• Update CRM records and assist with follow-ups

Administrative

• Manage emails, data entry, documents, spreadsheets, and reports
• Maintain accurate records and databases
• Provide general administrative and operational support

Customer Service

• Respond to customer inquiries through email, chat, or other platforms
• Resolve basic customer concerns and elevate issues when needed
• Maintain accurate customer information and records

Requirements

• Previous experience as a Virtual Assistant preferred
• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Ability to multitask and prioritize tasks effectively
• Proficiency with Google Workspace, CRM, and other online tools
• Self-motivated and able to work independently in a remote environment