Management Couple

Wild Dreams Hospitality; Hluhluwe; On-site; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Live-in accommodation

Pets may be considered for the right候

Job summary

Wild Dreams Hospitality seeks an experienced General Manager for a luxury, remote lodge in Hluhluwe. The role combines lodge operations, spa, conferencing and wedding facilities, with live-in accommodation for a couple.

You will lead front-of-house and back-of-house teams, manage budgets, reservations, stock, and guest relations to ensure a seamless stay from arrival to departure.

Qualifications

• Previous experience in senior lodge management, food and beverage management, or general management within a luxury hospitality setting.
• Strong understanding of front-of-house and back-of-house operations, including F&B service standards and stock control.
• Proven staff management, training, and leadership ability.
• Sound financial acumen: budgeting, cost control, and reporting.
• Experience with reservations and lodge management software.
• Excellent guest relations skills and a polished, professional manner.
• Ability to run a remote property with independence and sound judgement.
• Flexible, resilient, and comfortable with the demands of a live-in bush environment.

Responsibilities

• Oversee the day-to-day running of the lodge, spa, and conferencing operations.
• Manage food and beverage operations, including menu input, stock control, and service standards.
• Lead, train, and manage lodge staff across departments.
• Handle guest relations, ensuring a seamless and memorable stay from arrival to departure.
• Manage budgets, costings, and monthly reporting.
• Oversee supplier relationships, ordering, and stock management.
• Ensure health, safety, and hygiene standards are consistently maintained.
• Coordinate with reservations to manage occupancy, weddings, and conferencing bookings.
• Step in across departments as needed to maintain smooth operations.

Skills

Senior lodge management

F&B management

General management

Staff leadership

Budgeting & reporting

Reservations software

Guest relations

Tools

Lodge management software

Stock management software

Job description

The property offers luxury tented accommodation, a restaurant, bar, spa, and conferencing and wedding facilities, so all-round hospitality experience across guest-facing and back-of-house operations will serve you well here. The ideal pairing would bring an F&B Manager and a General Manager skill set, though any combination of relevant experience will be considered.

Core Criteria:

• Previous experience in senior lodge management, food and beverage management, or general management within a luxury hospitality setting
• Strong understanding of front-of-house and back-of-house operations, including F&B service standards and stock control
• Proven staff management, training, and leadership ability
• Sound financial acumen: budgeting, cost control, and reporting
• Experience with reservations and lodge management software
• Excellent guest relations skills and a polished, professional manner
• Ability to run a remote property with independence and sound judgement
• Flexible, resilient, and comfortable with the demands of a live-in bush environment

Candidate Responsibilities:

• Oversee the day-to-day running of the lodge, spa, and conferencing operations
• Manage food and beverage operations, including menu input, stock control, and service standards
• Lead, train, and manage lodge staff across departments
• Handle guest relations, ensuring a seamless and memorable stay from arrival to departure
• Manage budgets, costings, and monthly reporting
• Oversee supplier relationships, ordering, and stock management
• Ensure health, safety, and hygiene standards are consistently maintained
• Coordinate with reservations to manage occupancy, weddings, and conferencing bookings
• Step in across departments as needed to maintain smooth operations

Package Offer:

• This is a live-in position for couples without children
• A live-out option may be considered for couples with children (schools are accessible nearby)
• Pets may be considered for the right candidates