Management Couple

Wild Dreams Hospitality; South Africa; On-site; ZAR 400,000 - 600,000; Full time

Benefits offered by this job

Live-in position

Job summary

Wild Dreams Hospitality is seeking a dynamic individual to oversee daily operations at their lodge in South Africa. The role blends hospitality management and financial oversight, aiming to create memorable guest experiences. Ideal candidates will have proven experience in hospitality and excellent interpersonal skills.

This position offers a unique opportunity to lead a dedicated team in a beautiful natural setting. Key responsibilities include managing budgets, developing marketing strategies, and ensuring high service standards for guests.

Qualifications

• Proven experience in hospitality management with operational and financial focus.
• Strong financial acumen including budgeting and analysis.
• Background in marketing or sales within the hospitality industry.

Responsibilities

• Oversee all lodge operations to ensure a seamless guest experience.
• Coordinate with various departments to maintain service standards.
• Manage budgeting, forecasting, and financial reporting.
• Monitor costs to enhance profitability while maintaining excellence.
• Develop and execute marketing strategies for the lodge.
• Lead and mentor lodge staff for high engagement and performance.

Skills

Hospitality management

Financial acumen

Interpersonal skills

Leadership skills

Marketing experience

Job description

This opportunity allows you to jointly oversee daily operations, leveraging your combined strengths in financial management and marketing expertise. Together, you will play a crucial role in creating memorable guest experiences and leading a dedicated team. If you and your partner are looking to blend your leadership skills with a love for nature and hospitality in a thriving environment, this could be the perfect fit for you both.

Core Criteria

• Proven experience in hospitality management, with a focus on both operational and financial aspects.
• Strong financial acumen, including budgeting and financial analysis.
• Background in marketing or sales within the hospitality industry is essential.
• Exceptional interpersonal and communication skills, capable of engaging with diverse clientele.
• Leadership experience, with a focus on team development and motivation.
• Flexibility to adapt to varying demands and challenges in a dynamic environment.

Candidate Responsibilities

• Oversee all lodge operations to ensure a seamless guest experience, from check-in to departure.
• Coordinate with various departments, including housekeeping, kitchen, and front office, to maintain high standards of service.
• Manage budgeting, forecasting, and financial reporting.
• Monitor costs and implement strategies to enhance profitability while maintaining service excellence.
• Develop and execute marketing strategies to promote the lodge's offerings.
• Foster strong relationships with guests and tailor experiences to enhance satisfaction and loyalty.
• Lead, mentor, and develop lodge staff to ensure high levels of engagement and performance.
• Conduct regular training sessions to enhance team skills and knowledge.
• Act as the primary point of contact for guest inquiries and concerns, ensuring issues are resolved promptly.
• Enhance guest experiences through personalized service and attention to detail.
• Ensure compliance with health and safety regulations and lodge policies.
• Promote sustainable practices in all aspects of lodge operations.

Live‑in position