Management Couple

Wild Dreams Hospitality; Wes-Kaap; On-site; ZAR 30,000 - 50,000; Full time

Benefits offered by this job

Live-in position

Accommodation provided

Food allowance

21 days annual leave

Uniform provided

Provident fund (after 3 months)

13th cheque (dependent on company performance)

Job summary

A luxury hospitality company located in South Africa seeks a couple to manage their lodge. Responsibilities include overseeing daily operations, leading a small team, and conducting guided activities. Candidates should have at least 5 years of hospitality experience and possess strong leadership skills. The position offers a live-in arrangement with accommodation, food allowance, and a work cycle of 6 weeks on and 2 weeks off.

Qualifications

• Minimum of 5 years’ experience in 5-star hospitality.
• Proven team leadership abilities.
• Ability to work independently and creatively.

Responsibilities

• Oversee lodge operations and guest experiences.
• Conduct guided marine and nature-based activities.
• Manage front-of-house operations and guest relations.

Skills

Team management

Guest relations

Time management

Problem-solving

Organizational skills

Maintenance skills

Fluency in English

Education

FGASA Level 1 Marine

First Aid Level 1 certification

Computer literacy (MS Office)

Job description

Situated within the De Hoop Nature Reserve, this is a hands‑on role suited to a couple who thrive in a boutique environment and are confident managing multiple departments while leading a small team. The successful couple will be energetic, guest‑focused, and capable of working independently, bringing creativity, initiative, and strong operational expertise to the role.

Joint Responsibilities

• Oversee the day‑to‑day management of the lodge, ensuring seamless operations and exceptional guest experiences
• Lead, manage, and motivate a small team, ensuring high standards of service delivery
• Host and engage with guests, maintaining a warm, professional, and personalized experience
• Manage lodge administration, stock control, and general operational requirements
• Ensure compliance with health, safety, and company standards
• Work independently and proactively, taking initiative in all aspects of lodge operations

Role 1: Guiding & Maintenance

• Conduct guided marine and nature‑based activities, ensuring a safe and informative guest experience
• Maintain all guiding qualifications and ensure compliance with regulatory requirements
• Oversee general maintenance of the lodge and assist with vehicle upkeep
• Support operational requirements across departments when needed

Role 2: Hospitality & Administration

• Manage front‑of‑house operations, guest relations, and overall hosting standards
• Oversee reservations support, administration, and reporting
• Handle HR‑related duties and staff coordination
• Ensure smooth day‑to‑day lodge administration and operational flow

Core Criteria

• Minimum of 5 years’ experience within 5‑star hospitality environments
• Proven ability to manage and lead teams effectively
• Strong time management, organizational, and problem‑solving skills
• Ability to think creatively and act decisively in a fast‑paced environment
• Confident, outgoing personalities with excellent guest interaction skills
• Ability to work independently without supervision
• Own transport and valid driver’s licences (essential)

Role 1: Guiding & Maintenance – Qualifications

• FGASA Level 1 Marine (or Level 1 with Marine to be completed within 6 months)
• All guiding qualifications must be up to date and valid
• First Aid Level 1 certification
• Valid PDP
• Strong maintenance and vehicle maintenance skills
• Basic HR knowledge
• Fluent in English (spoken and written)

Role 2: Hospitality & Administration – Qualifications

• Strong hosting and guest relations experience
• Solid all‑rounder knowledge across lodge departments (advantageous)
• PAN knowledge (essential)
• Computer literacy (MS Office)
• Strong administrative and organizational skills
• Basic HR knowledge
• Fluent in English (spoken and written)
• Valid driver’s licence (advantageous)

Package

• Live‑in position
• Accommodation provided
• Food allowance (company‑funded)
• Work cycle: 6 weeks on / 2 weeks off
• 21 days annual leave
• Uniform provided
• Provident fund (after 3 months)
• 13th cheque (dependent on company performance)
• No children permitted