Mailroom Service Assistant

Tsebo Solutions Group; Johannesburg; Presencial; ZAR 120 000 - 180 000; Tempo integral

Resumo da oferta

Tsebo Solutions Group in Johannesburg is seeking a reliable Mailroom Administrator to manage incoming and outgoing mail, sort deliveries, and ensure parcels reach the correct recipients.

You will assist with archiving, records management, inventory control, and daily administration, keeping accurate registers and dispatch records up to date.

The role requires 3–5 years of relevant experience, Grade 12, and a practical knowledge of MS Office and health and safety practices.

Qualificações

• Minimum 3–5 years of relevant experience in administration, mailroom operations, or records management.
• Strong organizational and data capture skills.
• Proficiency with MS Office and office equipment.
• Knowledge of health and safety practices in the workplace.
• Matric and administrative certification advantageous.

Responsabilidades

• Receive, sort, and distribute incoming mail and packages to recipients.
• Collect outgoing mail and dispatch courier packages.
• Maintain dispatch records and archives, both onsite and offsite.
• Operate mailroom equipment and ensure accurate records.
• Provide professional service to internal and external stakeholders.
• Monitor supplies and order replacements to ensure uninterrupted service.

Conhecimentos

Mail handling

Archive management

Data capture

Spreadsheet maintenance

Inventory control

Courier procedures

MS Office

Health & safety

Formação académica

Matric / Grade 12

Administration certificate (advantageous)

Ferramentas

Postage meters

Scanners

Labelling equipment

Mailroom equipment

Office technology

Descrição da oferta de emprego

• Receive, sort, and distribute incoming mail and packages to the appropriate recipients.
• Collect and dispatch outgoing mail and courier packages.
• Prepare outgoing mail for shipment and maintain dispatch records.
• Operate mailroom equipment including postage meters, scanners, mail sorting machines, and labelling equipment.
• Ensure timely and accurate delivery and collection services.

Duties & Responsibilities

Mailroom Operations

• Receive, sort, and distribute incoming mail and packages to the appropriate recipients.
• Collect and dispatch outgoing mail and courier packages.
• Prepare outgoing mail for shipment and maintain dispatch records.
• Operate mailroom equipment including postage meters, scanners, mail sorting machines, and labelling equipment.
• Ensure timely and accurate delivery and collection services.

Archiving and Records Management

• Assist with all archiving processes, including document storage and archive box recalls.
• Maintain accurate records and documentation for onsite and offsite archives.
• Ensure archive registers, forms, and spreadsheets are updated and accurate.
• Log, inspect, seal, and track all outgoing archive boxes.
• Adhere to all archiving and records management protocols.

Administration Support

• Capture and maintain accurate records and data on relevant systems and spreadsheets.
• Provide documented information relating to archiving and mailroom processes.
• Respond to ad hoc administrative requests from business units.

Inventory and Supplies Management

• Monitor mailroom and archive supplies.
• Order supplies as required to ensure uninterrupted service.
• Track usage and maintain stock records.

Facilities and Housekeeping

• Maintain orderliness and cleanliness of mailroom and archive facilities.
• Conduct routine inspections of archive rooms and office areas.
• Support compliance with Health & Safety standards by reporting and addressing housekeeping concerns.
• Encourage employees and business units to maintain organized workspaces.

Customer Service

• Deliver professional service to internal and external stakeholders.
• Build positive working relationships with employees, tenants, customers, and service providers.
• Resolve routine mailroom and archiving queries efficiently.

Skills and Competencies

• Mail handling and distribution processes
• Records and archive management principles
• Data capturing and spreadsheet maintenance Inventory and stock control
• Knowledge of courier and shipping procedures
• Operation of mailroom equipment and office technology
• Basic Microsoft Office proficiency
• Knowledge of Health & Safety practices in the workplace

Qualifications

• Grade 12 / Matric
• Administration Certificate (advantageous)

Experience

• Minimum 3 to 5 years' relevant experience in administration, mailroom operations, records management, or a related support function.