Mac & Apple Retail Store Lead | Customer Experience

Core; Gauteng; Presencial; ZAR 350 000 - 550 000; Tempo integral

Resumo da oferta

iStore, Africa’s largest Apple Premium Reseller, invites applications for an Assistant Manager to lead the iStore team, drive sales, and ensure targets are met across unit, financial, and developmental metrics.

You will foster an exceptional customer experience, oversee operations, mentor staff, and collaborate with cross-functional teams to keep iStore synonymous with anything Mac for customers.

Qualificações

• Matric and tertiary preferred.
• 3+ years managing sales teams.
• Retail operations experience and knowledge.
• Leadership experience.
• Matrix management capability across functions.
• Able to work in a fast-paced environment, think strategically.
• Customer focus and situational awareness.
• Strong organisation and planning skills.
• Effective communication.

Responsabilidades

• Provide inspirational leadership to the iStore team and ensure targets are met.
• Oversee customer experience and target achievement across the store.
• Lead teams, give feedback, and ensure staff and customers have a valued experience.

Conhecimentos

Sales team leadership

Retail operations

Leadership experience

Customer focus

Planning and organisation

Communication

Formação académica

Matric and tertiary preferred

Descrição da oferta de emprego

iStore, Africa’s largest Apple Premium Reseller, invites applications for an Assistant Manager to lead the iStore team, drive sales, and ensure targets are met across unit, financial, and developmental metrics.

You will foster an exceptional customer experience, oversee operations, mentor staff, and collaborate with cross-functional teams to keep iStore synonymous with anything Mac for customers.