Assistant Manager, Retail - iStore PTA Contingency

The Core Group; Pretoria; On-site; ZAR 260,000 - 360,000; Full time

Job summary

iStore, Africa's largest Apple Premium Reseller, seeks an Assistant Manager in Pretoria to lead the store team, drive sales, and exceed targets. You will strengthen the customer experience and coordinate across functions to ensure seamless operations.

We value leadership, speed, strategic thinking and a strong customer focus to maintain iStore's position as the go-to place for anything Mac in our market.

Qualifications

• Matric and tertiary education preferred.
• 3+ years managing sales teams.
• Retail operations experience and knowledge.
• Leadership experience.
• Matrix management capability to coordinate across functions.
• Ability to work in a fast-paced environment and learn quickly with agility.
• Customer focus.
• Situational awareness.
• Organisational planning.
• Effective communication.

Responsibilities

• Provide inspirational leadership to the iStore team and ensure targets are met or exceeded across unit, financial and developmental metrics.

Skills

Leadership

Customer Focus

Organisation & Planning

Communication

Situational Awareness

Matrix Management

Retail Operations

Agility / Learning

Education

Matric and tertiary preferred

Job description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.

Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

You need to have:

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication