Assistant Manager, Retail - iStore JHB Contingency

Core; Gauteng; Vor Ort; ZAR 350.000 - 550.000; Vollzeit

Zusammenfassung

iStore, Africa’s largest Apple Premium Reseller, invites applications for an Assistant Manager to lead the iStore team, drive sales, and ensure targets are met across unit, financial, and developmental metrics.

You will foster an exceptional customer experience, oversee operations, mentor staff, and collaborate with cross-functional teams to keep iStore synonymous with anything Mac for customers.

Qualifikationen

• Matric and tertiary preferred.
• 3+ years managing sales teams.
• Retail operations experience and knowledge.
• Leadership experience.
• Matrix management capability across functions.
• Able to work in a fast-paced environment, think strategically.
• Customer focus and situational awareness.
• Strong organisation and planning skills.
• Effective communication.

Aufgaben

• Provide inspirational leadership to the iStore team and ensure targets are met.
• Oversee customer experience and target achievement across the store.
• Lead teams, give feedback, and ensure staff and customers have a valued experience.

Kenntnisse

Sales team leadership

Retail operations

Leadership experience

Customer focus

Planning and organisation

Communication

Ausbildung

Matric and tertiary preferred

Jobbeschreibung

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.

Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

You need to have:

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication