Store Manager, Retail - iStore Sandton

The Core Group; Pretoria; Presencial; ZAR 350.000 - 500.000; Jornada completa

Descripción de la vacante

iStore in Pretoria is seeking an experienced Store Manager to steer our flagship Apple Premium Reseller. You will be responsible for the store and all its operations, lead the teams to deliver outstanding customer experiences, and drive unit, financial and developmental targets.

The role requires 5+ years in leading large teams in fast-paced retail, strong matrix management across functions, and a track record of reporting on store performance.

Formación

• 5+ years leading large teams in a complex, high turnover environment.
• Matrix management capability to ensure co-operation across business functions.
• Proven ability to work in a fast-paced environment with strategic thinking.
• Experience in compiling reports on store performance.
• Retail operations experience and knowledge.
• Live within 20km of Kolonnade Shopping Mall.

Responsabilidades

• Oversee all store operations and performance targets.
• Lead and develop store teams to deliver exceptional customer experience.
• Drive unit, financial and developmental targets.
• Ensure the store is synonymous with Mac in customers' eyes.

Conocimientos

Leadership

People management

Strategic thinking

Customer experience

Store reporting

Retail operations

Educación

Matric

Descripción del empleo

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 44 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations.

You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.

Your store would need to be synonymous with anything Mac in the customers eyes.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge
• Live withing 20km of Kolonnade Shopping Mall

Please note:If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors.