Blackbook Property is seeking an Operations & Admin Coordinator in Cape Town. This position requires 2+ years of experience in hospitality or property management. Responsibilities include coordinating guest check-ins and property readiness, managing cleaning teams, and handling guest queries. The role demands attention to detail, effective communication skills, and the ability to multitask in a fast-paced environment. The company offers exposure to luxury properties and a clear growth path as the portfolio scales.
Qualifications
2+ years in hospitality, property management, VA, or high-volume admin.
Driver’s licence and own transport for property visits.
Based in Cape Town with flexibility for occasional evening or weekend issue resolution.
Responsibilities
Coordinate check-ins, check-outs, and guest communication.
Manage cleaning teams, linen service, and maintenance suppliers.
Handle guest queries via WhatsApp, email, and phone.
Skills
Attention to detail
Communication
Ability to multitask
Calm under pressure
Tech literacy
Tools
Hospitable
Turno
PriceLabs
Job description
Blackbook Property is seeking an Operations & Admin Coordinator in Cape Town. This position requires 2+ years of experience in hospitality or property management. Responsibilities include coordinating guest check-ins and property readiness, managing cleaning teams, and handling guest queries. The role demands attention to detail, effective communication skills, and the ability to multitask in a fast-paced environment. The company offers exposure to luxury properties and a clear growth path as the portfolio scales.