Property Services Coordinator - Operations & Compliance

The Focus Group; Cape Town; On-site; ZAR 167,400 - 279,000; Full time

Job summary

A property management organization is seeking a Property Services Administrator in Cape Town. The role focuses on delivering administrative, operational, and customer support necessary for property services. Key responsibilities include managing customer inquiries, service orders, and compliance documentation. The ideal candidate should have a Grade 12 qualification, relevant diploma, or 3+ years in property management. Strong communication skills and proficiency in MS Office are essential. This position offers opportunities for engaging with various stakeholders and ensuring efficient service delivery across property portfolios.

Qualifications

• Strong communication skills in both verbal and written formats.
• Excellent attention to detail with a focus on numerical accuracy.
• Organised and process-driven approach to tasks and duties.

Responsibilities

• Provide administrative support to the Property Services function.
• Manage service orders, customer inquiries, and tenant complaints.
• Coordinate and ensure compliance with Occupational Health and Safety Act.

Skills

Strong communication skills (verbal and written)

Excellent attention to detail and numerate accuracy

Ability to follow up on outstanding payments and queries

Organised, structured, and process-driven

Professional, proactive, and deadline-driven

Ability to engage effectively with staff at all levels

Strong planning, coordination, and time-management skills

Positive, dynamic, and service-oriented mindset

Education

Grade 12 (Matric)

Relevant Diploma or minimum 3 years’ property-related experience

Tools

MS Office

Property Management Systems (e.g. PIMS, MyBuildings)

Job description

A property management organization is seeking a Property Services Administrator in Cape Town. The role focuses on delivering administrative, operational, and customer support necessary for property services. Key responsibilities include managing customer inquiries, service orders, and compliance documentation. The ideal candidate should have a Grade 12 qualification, relevant diploma, or 3+ years in property management. Strong communication skills and proficiency in MS Office are essential. This position offers opportunities for engaging with various stakeholders and ensuring efficient service delivery across property portfolios.