Estate Operations Coordinator

Profile Personnel; East London; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A property management company is seeking an Estate Operations Administrator in East London, South Africa. This role supports daily operations, handles resident queries, and coordinates maintenance requests. The ideal candidate has 2-3 years of administrative experience, preferably in property management or a Homeowners Association environment. Strong organizational skills and proficiency in Microsoft Office are essential. Join a team dedicated to ensuring smooth estate operations and providing top-notch service to residents.

Qualifications

• 2–3 years administrative experience, preferably in property management, estates, or facilities management.
• Experience working within a Homeowners Association (HOA) environment is highly preferred.
• Strong organisational and communication skills.

Responsibilities

• Provide administrative support to the Estate Manager, Trustees, or Managing Agent.
• Handle resident queries, complaints, and general correspondence.
• Maintain estate records, documentation, and resident databases.
• Coordinate maintenance requests and liaise with contractors and service providers.
• Assist with scheduling maintenance, inspections, and estate-related activities.
• Monitor and track service provider work orders and completion of tasks.
• Assist with communication to residents such as notices, newsletters, and updates.
• Prepare meeting documentation, take minutes, and maintain records for trustee or HOA meetings.
• Support the administration of access control, permits, or estate rules where applicable.
• Assist with invoicing, quotations, and basic financial administration related to estate operations.

Skills

Administration and coordination

Customer service and communication

Problem solving

Attention to detail

Time management

Education

Grade 12 / Matric

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A property management company is seeking an Estate Operations Administrator in East London, South Africa. This role supports daily operations, handles resident queries, and coordinates maintenance requests. The ideal candidate has 2-3 years of administrative experience, preferably in property management or a Homeowners Association environment. Strong organizational skills and proficiency in Microsoft Office are essential. Join a team dedicated to ensuring smooth estate operations and providing top-notch service to residents.