Luxury Housekeeping Supervisor: Lead Guestroom Excellence

Phoenix Recruitment Limited; Hout Bay; Presencial; ZAR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Phoenix Recruitment Limited is seeking a seasoned Housekeeping Supervisor for a luxury property in the Western Cape. You will oversee daily operations across guest rooms and public areas, ensuring pristine presentation.

The role demands 4+ years of supervisory experience, strong knowledge of cleaning methods, attention to detail, and the ability to lead a team, coordinate with Front Office, and work shifts including weekends and public holidays.

Formación

• 4+ years supervisory experience in luxury hotel or boutique property.
• Strong knowledge of cleaning methods, products and room presentation.
• Excellent attention to detail and guest satisfaction.
• Willingness to work shifts, weekends and public holidays.

Responsabilidades

• Supervise daily housekeeping operations across guest rooms and public areas.
• Allocate duties and coordinate room readiness with Front Office.
• Inspect rooms and guest areas to ensure cleaning and presentation meet required standards.
• Oversee turndown service and accommodate special guest requests.
• Train and guide housekeeping staff in cleaning procedures, hygiene and guest service.
• Monitor linen, amenities, cleaning supplies and housekeeping equipment.
• Assist with stocktakes, replenishment and linen control.
• Report maintenance defects and follow up on outstanding repairs.
• Ensure cleaning products and equipment are used and stored safely.
• Maintain housekeeping records, checklists and shift handovers.
• Handle lost property according to procedures.
• Support the team with practical housekeeping duties when required.

Conocimientos

Housekeeping supervision

Attention to detail

Staff supervision

Time management

Descripción del empleo

Phoenix Recruitment Limited is seeking a seasoned Housekeeping Supervisor for a luxury property in the Western Cape. You will oversee daily operations across guest rooms and public areas, ensuring pristine presentation.

The role demands 4+ years of supervisory experience, strong knowledge of cleaning methods, attention to detail, and the ability to lead a team, coordinate with Front Office, and work shifts including weekends and public holidays.