Luxury Hotel & Restaurant Floor Manager (Wine Estate)

HotelJobs; Stellenbosch; On-site; ZAR 300,000 - 460,000; Full time

Job summary

Kendrick Recruitment is seeking an experienced Hotel Restaurant Floor Manager for a prestigious wine farm in Stellenbosch. The role focuses on overseeing daily restaurant floor operations, delivering exceptional guest experiences and upholding luxury service standards.

You will lead the front-of-house team, manage staff schedules, coordinate with kitchen and management, and contribute to training and performance reviews. Salary is negotiable depending on experience.

Qualifications

• Previous experience in a Restaurant Floor Manager or senior Front of House role.
• Experience within a luxury hotel, restaurant or wine estate environment would be advantageous.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• A passion for food, wine and exceptional guest experiences.
• Strong organisational skills and the ability to work under pressure.
• Professional presentation and a hands-on approach.

Responsibilities

• Oversee daily restaurant floor operations and ensure smooth service delivery.
• Lead; supervise and motivate the front-of-house team.
• Ensure exceptional guest service and handle guest feedback professionally.
• Manage staff schedules, floor allocations and service briefings.
• Maintain high standards of restaurant presentation, cleanliness and hygiene.
• Coordinate closely with the kitchen and management teams.
• Monitor service standards and identify opportunities for improvement.
• Assist with staff training, development and performance management.
• Ensure that all restaurant operations run efficiently and professionally.

Job description

Kendrick Recruitment is seeking an experienced Hotel Restaurant Floor Manager for a prestigious wine farm in Stellenbosch. The role focuses on overseeing daily restaurant floor operations, delivering exceptional guest experiences and upholding luxury service standards.

You will lead the front-of-house team, manage staff schedules, coordinate with kitchen and management, and contribute to training and performance reviews. Salary is negotiable depending on experience.