Hotel Restaurant Floor Manager

Kendrick Recruitment; Stellenbosch; On-site; ZAR 260,000 - 380,000; Full time

Job summary

Kendrick Recruitment is seeking an experienced and service-driven Hotel Restaurant Floor Manager for a prestigious wine farm in Stellenbosch. You will oversee daily restaurant floor operations, ensuring guest experiences meet luxury standards and coordinating with kitchen and management teams.

The ideal candidate has senior front-of-house experience in luxury hotel, restaurant, or wine estate settings, strong leadership, excellent communication, and the ability to train and motivate staff under

Qualifications

• Senior front-of-house experience in luxury settings is preferred.
• Strong leadership and staff development abilities.
• Excellent communication and guest service focus.
• Well-organised with the ability to thrive under pressure.

Responsibilities

• Oversee daily restaurant floor operations and ensure smooth service delivery.
• Lead, supervise and motivate the front-of-house team.
• Ensure exceptional guest service and handle guest feedback professionally.
• Manage staff schedules, floor allocations and service briefings.
• Maintain high standards of restaurant presentation, cleanliness and hygiene.
• Coordinate closely with the kitchen and management teams.
• Monitor service standards and identify opportunities for improvement.
• Assist with staff training, development and performance management.
• Ensure that all restaurant operations run efficiently and professionally.

Skills

Leadership

Communication

Staff management

Guest service

Organisational skills

Wine knowledge

Professional presentation

Job description

Hotel Restaurant Floor Manager | Wine Farm | Stellenbosch, Western Cape

Salary: Negotiable depending on experience

Kendrick Recruitment is seeking an experienced and service-driven Hotel Restaurant Floor Manager for a prestigious wine farm in Stellenbosch.

The successful candidate will be responsible for overseeing the daily restaurant floor operations, ensuring exceptional guest experiences and maintaining high service standards within a luxury hospitality environment.

Key Responsibilities

• Oversee daily restaurant floor operations and ensure smooth service delivery.
  

• Lead, supervise and motivate the front-of-house team.
  

• Ensure exceptional guest service and handle guest feedback professionally.
  

• Manage staff schedules, floor allocations and service briefings.
  

• Maintain high standards of restaurant presentation, cleanliness and hygiene.
  

• Coordinate closely with the kitchen and management teams.
  

• Monitor service standards and identify opportunities for improvement.
  

• Assist with staff training, development and performance management.
  

• Ensure that all restaurant operations run efficiently and professionally.
  

Requirements

• Previous experience in a Restaurant Floor Manager or senior Front of House role.
  

• Experience within a luxury hotel, restaurant or wine estate environment would be advantageous.
  

• Strong leadership and team management skills.
  

• Excellent communication and interpersonal abilities.
  

• A passion for food, wine and exceptional guest experiences.
  

• Strong organisational skills and the ability to work under pressure.
  

• Professional presentation and a hands-on approach.
  

Salary: Negotiable depending on experience.

If you do not hear from us within 7 working days, please consider your application unsuccessful.