Maintenance Manager

Belmond; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

Loyalty rewards & recognition programs

Employee wellness programs

Job summary

Mount Nelson, A Belmond Hotel, is seeking a Maintenance Manager to oversee the upkeep of facilities and equipment, ensuring a seamless luxury experience for guests. You will lead a maintenance team, coordinating with housekeeping and other department heads to deliver proactive maintenance and cost-conscious operations.

The role requires a minimum of five years in a similar position, with strong leadership, budgeting acumen, and comprehensive knowledge of health and safety standards for a 5-star

Qualifications

• 5+ years proven experience in a similar position.
• Strong leadership to manage a team.
• Ability to maximise staff performance through training & coaching.
• Excellent knowledge of maintenance requirements and standards for a 5 Star Hotel.
• Sound knowledge of health and safety regulations.
• Familiarity with plumbing, electrical, sewer and HVAC systems.

Responsibilities

• Conduct ongoing preventive maintenance and upkeep of maintenance services.
• Ensure all maintenance activities meet the standards for efficiency and productivity.
• Ensure the hotel meets health and safety standards in line with H&S audits.
• Arrange routine maintenance in rooms, lobbies and facilities.
• Organise all projects to not disturb guests.
• Oversee all aspects of projects within budget and scope.
• Set deadlines, assign responsibilities and monitor progress.
• Resolve emergencies quickly.
• Find ways to reduce operating costs and conserve energy.
• Manage relationships with contractors and service providers.
• Maintain budgets and logs.
• Coordinate with Executive Housekeeper and other heads on preventive maintenance.
• Develop and update SOP manuals.

Skills

Leadership

Team management

Maintenance expertise

Budget management

Health & safety

HVAC knowledge

Plumbing

Electrical

Organizational skills

Shift work

Job description

As a Maintenance Manager at Mount Nelson, A Belmond Hotel, you maintain the visual stunning image of your destination's facilities. In this role, you're a proud custodian of the infrastructure and equipment that enables our team to deliver a luxury experience and provide optimal service. If you're looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include:

• Conduct on-going preventive maintenance and upkeep of maintenance services
• Ensure that all the maintenance activities and systems adhere to the standards / efficiency / productivity levels that have been set for the unit
• Ensure the hotel meets health and safety standards in line with company H&S Audit standards.
• Arrange for routine maintenance in hotel rooms, lobbies and facilities
• Organise all projects in a manner that does not disturb guests
• Oversee all aspects of projects -the coordination and completion on time within budget and within scope
• Set deadlines, assign responsibilities and monitor and summarize progress of projects
• Act fast to resolve emergency issues
• Find ways to reduce hotel operating costs and conserve energy
• Manage relationships with contractors and service providers
• Maintain budgets, expenses and activity logs
• Make periodic checks of completed repair and maintenance work to ensure that the established standards have been met
• Coordinate with Executive Housekeeper, Front of House Manager and other Head of Departments on preventive maintenance of rooms and other repair work
• Develop, update and implement the department's Standard Operating Procedure manuals

What You Bring:

• Minimum of 5 years proven experience in similar position
• Strong leadership skills to manage a team
• The ability to maximise staff performance through training & coaching
• Excellent knowledge of maintenance requirements and standards for a 5 Star Hotel
• Sound knowledge of departmental financial management, budgets, cost control
• Must be able to work shifts, public holidays and Sundays as and when required
• In-depth knowledge of health and safety regulations
• Familiarity with plumbing, electrical, sewer and HVAC systems; hotel industry experience is a plus
• Excellent organizational and leadership skills

Benefits

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.