Assistant Maintenance Manager

Belmond Ltd.; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Rewards programs

Wellness programs

Job summary

Mount Nelson, A Belmond Hotel, seeks an Assistant Maintenance Manager to safeguard the hotel's infrastructure and equipment, ensuring a luxury guest experience.

In this role you will work with the Chief Engineer to plan preventative maintenance, manage parts inventories, supervise maintenance staff and external contractors, and uphold health and safety standards across the property. Candidates with luxury hospitality experience are preferred.

Qualifications

• 3–5 years’ managerial maintenance experience.
• Relevant technical qualifications.
• Experience in luxury hospitality preferred.
• Experience with contractor scheduling and small projects.
• Knowledge of mechanical, electrical, plumbing, kitchen trades.
• Familiarity with procurement and inventory management.
• Vehicle maintenance knowledge is a plus.

Responsibilities

• Schedule and implement maintenance programme for buildings, plant and equipment.
• Plan and implement preventative maintenance including HVAC, heavy machinery.
• Order and distribute spare parts and maintenance supplies.
• Manage inventory to ensure availability for emergencies.
• Oversee completion of maintenance tasks and resolutions.
• Assess work by maintenance team and external contractors for quality.
• Ensure health and safety standards are followed and audits addressed.
• Action guest/management/employee requests promptly.
• Conduct regular inspections with Chief Engineer to identify problems.
• Monitor and ensure maintenance team adheres to standards.

Skills

Managerial experience

Technical qualifications

Hospitality experience

Contractor scheduling

Project management

M&E trades

Procurement and inventory

Vehicle maintenance

Education

Technical qualifications

Tools

None

Job description

As an Assistant Maintenance Manager at Mount Nelson, A Belmond Hotel, you maintain the visual stunning image of your destination’s facilities. In this role, you’re a proud custodian of the infrastructure and equipment that enables our team to deliver a luxury experience and provide optimal service. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include:

• In conjunction with the Chief Engineer, schedule and implement a programme for the maintenance of buildings, plant and maintenance equipment and all new building and improvement projects.
• To plan and implement a preventative maintenance program at the hotel incorporating heavy machinery, air conditioning, daily routines and specialised equipment.
• Responsible for the timely ordering and distribution of spare parts, tools and other maintenance supplies.
• Manage the inventory of maintenance spare parts, tools and supplies to ensure that the necessary as well as frequently required items are available for emergencies and or to allow the quick resolution of maintenance issues.
• To oversee and manage the successful and timeous completion of routine maintenance tasks and efficient resolution of maintenance issues.
• Manage and assess the work completed by the Maintenance team & external technical contractors to ensure that work provided meets the quality standards required.
• Contribute to ensuring that health and safety standards are adhered to throughout the business and that any health and safety audit action items are timeously addressed/remedied.
• Ensure that requests by Guests, Management and Employees are actioned timeously.
• Conduct regular inspections of the hotel with the Chief Engineer and or supervisors in order to identify problem areas and plan for their improvement.

• Through monitoring, inspections and follow-ups ensure that maintenance team are working to departmental standards.

What You Bring:

• Minimum 3 - 5 years’ experience in similar field/role at a managerial level.
• Relevant technical qualifications.
• Previous experience in a luxury hospitality environment is advantageous.
• Experience with contractor scheduling and small project management.
• General knowledge of Mechanical, Electrical, Plumbing, Kitchen and related trades.
• Working knowledge and understanding of basic vehicle maintenance, generators, pumps, air-conditioning, refrigeration and solar plants.
• Thorough understanding of procurement principals and inventory management.

What We Offer:

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.