Maintenance Generalist

Belmond Ltd.; Cape Town; On-site; ZAR 360,000 - 420,000; Full time

Benefits offered by this job

Competitive basic salary and benefits

Loyalty and recognition rewards pogrms

Employee Assistance & Wellness

Job summary

Mount Nelson, A Belmond Hotel in Cape Town seeks a Maintenance Generalist to upkeep interior and exterior facilities, ensuring luxury guest experiences. You will repair, inspect, and maintain building components, tools, and equipment to keep everything in pristine condition.

You will manage job orders, assist other departments, uphold high standards of integrity, and communicate clearly with guests and colleagues to deliver exceptional service daily.

Qualifications

• Knowledge of painting material and how to select, mix and apply them.
• Basic math skills.
• Great attention to detail.
• Knowledge to work with hardware tools and power equipment.
• Extremely organized with good communication skills.
• Detail-orientated.
• Basic understanding of electrical, plumbing or HVAC systems.
• Knowledge on implementing a plan of action for repairs using various hand and power tools.
• Knowledge to diagnose machinery and equipment malfunctions using mechanical acumen.
• Basic knowledge on routine preventative maintenance.

Responsibilities

• Responsible for upkeep and repair tasks at interior or exterior of premises.
• Ensure you keep the company facilities in perfect condition by doing various maintenance jobs.
• Maintain the building structure and upkeep of the aesthetics and décor through constant scrutinising of detail in guest and back of house areas.
• Responsible for timely completion of job orders and prompt resolving of guest complaints.
• Always maintaining a high level of integrity and professionalism in dealing with guests, employees and outside contacts.
• To assist with other departmental and hotel duties as assigned by Management occasionally or daily.
• The use and maintenance of hand tools and basic light machinery.
• Recommend value addition to existing systems and procedures.
• Ensure requests are followed through to guest satisfaction.
• Communicate progress and concerns effectively to always ensure service excellence.
• To conduct duties in accordance with hotel standards.
• Always Follow Leading Quality Assurance and departmental standards.

Skills

Painting materials

Basic math

Attention to detail

Hand tools

Power tools

Organization

Strong communication

Electrical basics

Plumbing basics

HVAC basics

Preventative maintenance

Troubleshooting

Tools

Basic light machinery

Measuring tools

Job description

As a Maintenance Generalist at Mount Nelson, A Belmond Hotel, you maintain the visual stunning image of your destination’s facilities. In this role, you’re a proud custodian of the infrastructure and equipment that enables our team to deliver a luxury experience and provide optimal service. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include:

Responsible for the upkeep and repair tasks at the interior or exterior of company premises.

Ensure you keep the company facilities in perfect condition by doing various maintenance jobs.

Maintain the building structure and upkeep of the aesthetics and décor through constant scrutinising of detail in guest and back of house areas.

Responsible for timely completion of job orders and prompt resolving of guest complaints.

Always maintaining a high level of integrity and professionalism in dealing with guests, employees and outside contacts.

To assist with other departmental and hotel duties as assigned by Management occasionally or daily.

The use and maintenance of hand tools and basic light machinery.

Recommend value addition to existing systems and procedures.

Ensure requests are followed through to guest satisfaction.

Communicate progress and concerns effectively to always ensure service excellence.

To conduct duties in accordance with hotel standards.

Always Follow Leading Quality Assurance and departmental standards.

What You Bring:

Knowledge of painting material and how to select, mix and apply them

Basic math skills

Great attention to detail

Knowledge to work with hardware tools and power equipment

Extremely organized with good communication skills

Detail-orientated

Basic understanding of electrical, plumbing or HVAC systems

Knowledge on implementing a plan of action for repairs using various hand and power tools

Knowledge to diagnose machinery and equipment malfunctions using mechanical acumen

Basic knowledge on routine preventative maintenance.

What We Offer:

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary and benefits
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.