Logistics Dispatcher - Night Shift

Placements24; Bloemfontein; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Night shift allowance

Competitive hourly wage

Job summary

WhatJobs Direct is seeking a vigilant Logistics Dispatcher to manage night shift operations in Bloemfontein. The role involves coordinating vehicle movements, relaying information to drivers, and ensuring timely deliveries while maintaining safety protocols.

You will be the central contact for drivers, monitor progress via GPS, and troubleshoot issues to keep operations running smoothly. A calm, proactive communicator is essential for this pivotal role.

Qualifications

• Prior dispatching or logistics experience preferred.
• Strong knowledge of transportation operations and routing.
• Excellent communication and interpersonal skills.
• Able to stay calm and make decisions under pressure.
• Proficient in dispatch software and GPS systems.

Responsibilities

• Dispatch drivers for scheduled night shift deliveries and pickups.
• Monitor driver locations and progress using GPS tracking.
• Communicate route information, updates and instructions to drivers.
• Address driver queries and resolve immediate operational issues.
• Maintain dispatch logs with driver activities and delivery times.
• Ensure adherence to schedules and adjust routes as needed.
• Coordinate loading/unloading with warehouse staff.
• Report on shift activities and incidents.
• Ensure compliance with safety regulations and driving hours rules.
• Handle inbound calls from drivers and provide support.

Skills

Dispatch experience

Communication skills

Stress management

Organizational skills

Independent worker

Education

High school diploma

Tools

GPS systems

Dispatch software

Computer literacy

Job description

About the Role

Our client, WhatJobs Direct, is seeking a vigilant and organized Logistics Dispatcher to manage night shift operations in Bloemfontein . This crucial role involves coordinating the movement of vehicles and ensuring the timely and efficient delivery of goods during overnight hours. You will be the central point of contact for drivers, relaying information, addressing concerns, and ensuring adherence to schedules and safety protocols. The ideal candidate will possess excellent communication skills, the ability to remain calm under pressure, and a strong understanding of dispatch procedures. This position offers a stable work environment with a dedicated team, focused on maintaining the integrity of our logistics network. You will play a vital part in ensuring smooth operations, troubleshooting any issues that arise, and contributing to the overall efficiency of our transport services. We are looking for someone who is reliable, proactive, and committed to excellence in logistics coordination. This role is essential for our continuous operation and client satisfaction.

Key Responsibilities

• Dispatch drivers for scheduled deliveries and pickups during the night shift.
• Monitor driver locations and delivery progress using GPS tracking systems.
• Communicate effectively with drivers, providing route information, updates, and instructions.
• Address driver queries and resolve any immediate operational issues or emergencies.
• Maintain accurate dispatch logs, including driver activities, delivery times, and exceptions.
• Ensure adherence to delivery schedules and adjust routes as necessary due to unforeseen circumstances.
• Liaise with warehouse staff and other departments to coordinate loading and unloading activities.
• Report on shift activities, incidents, and operational performance.
• Ensure compliance with all company policies, safety regulations, and driving hours regulations.
• Handle inbound calls from drivers and provide necessary support.

Requirements

• Previous experience in dispatching, logistics, or a related field is highly desirable.
• Strong understanding of transportation operations and routing principles.
• Excellent communication and interpersonal skills, with the ability to manage drivers effectively.
• Ability to remain calm and make sound decisions under pressure.
• Proficiency in using dispatch software, GPS tracking systems, and basic computer applications.
• Strong organizational and multitasking abilities.
• Reliability and punctuality, especially for night shift work.
• Ability to work independently and as part of a team.
• High school diploma or equivalent required.
• A keen eye for detail and accuracy in record-keeping.

Benefits

Our client offers a competitive hourly wage, shift allowance for night work, and benefits package. You will join a stable and supportive team in Bloemfontein , contributing to the efficient functioning of our logistics operations. Opportunities for training and development within the company are provided. This role is perfect for individuals seeking consistent night shift work in a vital operational capacity. We value our dispatchers and provide them with the necessary tools and support to excel. Become a key player in our round-the-clock transportation services.