Logistics Coordinator & Delivery Specialist

Placements24; Kempton Park; Híbrido; ZAR 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Competitive salary

Health insurance

Career development

Access to advanced logistics tools

Descripción de la vacante

Placements24 is seeking a proactive Logistics Coordinator & Delivery Specialist to join our growing e-commerce fulfillment operations in Gauteng, with hybrid work options between on-site dispatch and remote coordination.

You will optimize delivery routes, coordinate drivers, and maintain clear communication between the dispatch center and customers, ultimately improving delivery times and customer satisfaction.

Formación

• Proven experience in logistics, supply chain management.
• Strong understanding of delivery operations and route optimization principles.
• Proficiency in logistics software and Excel.
• Excellent organizational and time management skills.
• Strong communication, negotiation, and interpersonal abilities.
• Ability to work independently and in a team.
• Knowledge of Tembisa/Gauteng roads is advantageous.
• Bachelor's degree in Logistics, SCM or related field preferred.
• Experience managing remote or hybrid teams is a plus.

Responsabilidades

• Coordinate and schedule daily delivery operations with efficient routing and timely deliveries in Tembisa, Gauteng.
• Communicate with delivery drivers, providing clear instructions and support.
• Monitor real-time delivery progress and address delays or issues.
• Liaise with customers to confirm delivery details and provide updates.
• Maintain accurate records of deliveries, driver performance, and inventory movements.
• Analyze delivery data to identify trends and improve operations.
• Collaborate with warehouse and dispatch teams for smooth order fulfillment.
• Handle customer complaints professionally and efficiently.
• Optimize routes using software to reduce fuel use and delivery times.
• Contribute to new logistical strategies and tech implementations.

Conocimientos

Logistics coordination

Delivery operations

Route optimization

Excel

Communication

Teamwork

Problem solving

Educación

Bachelor's degree in Logistics or SCM

Herramientas

Logistics software

MS Excel

Dispatch software

Descripción del empleo

About the Role

Our client, a rapidly growing e-commerce fulfillment center, is seeking a proactive and detail-oriented Logistics Coordinator & Delivery Specialist to join their operations in Tembisa, Gauteng. This hybrid role offers the flexibility to manage critical logistical tasks both on-site and remotely, making it ideal for a motivated individual seeking a balanced work environment. You will be at the forefront of optimizing delivery routes, coordinating with drivers, and ensuring seamless communication between our dispatch center and the end customer. Your expertise will be vital in enhancing delivery efficiency, reducing transit times, and maintaining high levels of customer satisfaction. This position requires a keen understanding of supply chain dynamics and a passion for operational excellence. If you thrive in a fast-paced setting and possess a knack for problem-solving, this is an excellent opportunity to make a significant impact. The role demands strong organizational skills and the ability to adapt to evolving logistical challenges. Join a forward-thinking company dedicated to innovation.

Key Responsibilities

• Coordinate and schedule daily delivery operations, ensuring efficient routing and timely deliveries within the Tembisa, Gauteng area.
• Communicate effectively with a team of delivery drivers, providing clear instructions and support.
• Monitor the progress of deliveries in real-time and proactively address any potential delays or issues.
• Liaise with customers to confirm delivery details, provide updates, and resolve any inquiries.
• Manage and maintain accurate records of deliveries, driver performance, and inventory movements.
• Analyze delivery data to identify trends and implement strategies for operational improvement.
• Collaborate with warehouse and dispatch teams to ensure smooth order fulfillment processes.
• Handle customer complaints and feedback with professionalism and efficiency.
• Optimize delivery routes using specialized software to reduce fuel consumption and delivery times.
• Contribute to the development and implementation of new logistical strategies and technologies.

Requirements

• Proven experience in logistics, supply chain management, or a related field.
• Strong understanding of delivery operations and route optimization principles.
• Proficiency in logistics management software and Microsoft Office Suite (especially Excel).
• Excellent organizational and time management skills.
• Strong communication, negotiation, and interpersonal abilities.
• Ability to work effectively both independently and as part of a team.
• Problem-solving aptitude and the ability to make quick, informed decisions.
• Familiarity with the road network in and around Tembisa, Gauteng is advantageous.
• A Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
• Experience in managing remote or hybrid teams is a plus.

Benefits

• Competitive salary package commensurate with experience.
• Opportunity to work in a hybrid model, offering flexibility.
• Access to advanced logistics software and tools.
• Contribution to a dynamic and growing company in the e-commerce sector.
• Comprehensive health insurance and retirement savings plan.
• Regular performance reviews and career development pathways.
• Team-building events and a positive work culture.
• Potential for bonuses based on team and company performance.