Leisure Facilities Coordinator

Placements24; East London; Hybrid; ZAR 260,000 - 360,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Opportunities for development

Job summary

Placements24 is seeking a proactive Leisure Facilities Coordinator for East London, Eastern Cape. You will coordinate bookings, manage facility resources, and ensure high standards of maintenance and customer service across leisure and sports spaces.

This hybrid role combines on-site coordination with administrative planning to support community recreation and activities. The ideal candidate has a relevant diploma/certificate and at least 3 years in admin, customer service, or facility

Qualifications

• Diploma or Certificate in Sports Management, Business Administration, Hospitality, or related field.
• 3+ years in administrative, customer service or facility coordination roles.
• Experience in leisure or sports industry is advantageous.

Responsibilities

• Manage bookings for leisure and sports facilities with efficient scheduling.
• Liaise with users including clubs and groups to understand needs.
• Coordinate with maintenance and cleaning staff for clean, safe facilities.
• Conduct site inspections for safety and maintenance issues.
• Develop and implement procedures for facility use.

Skills

Organizational skills

Communication

Customer service

Multitasking

Education

Diploma or Certificate in Sports Management/Business Administration/Hospitality

Tools

Booking software

Microsoft Office

Job description

About the Role

Our client, a key player in the Leisure & Sports sector, is seeking a proactive and organized Leisure Facilities Coordinator to join their team in East London, Eastern Cape . This role is crucial for the smooth operation and effective utilization of various leisure and sports facilities. You will be responsible for coordinating bookings, managing facility resources, ensuring a high standard of maintenance and cleanliness, and providing excellent customer service to users. The ideal candidate possesses strong administrative skills, excellent communication abilities, and a passion for creating welcoming and functional spaces for community recreation and sports activities. This hybrid position involves both on-site coordination and administrative planning.

Key Responsibilities

• Manage the booking system for all leisure and sports facilities, ensuring efficient scheduling and allocation.
• Liaise with facility users, including sports clubs, community groups, and individuals, to understand their needs.
• Coordinate with maintenance and cleaning staff to ensure facilities are consistently well-maintained and presentable.
• Conduct regular site inspections to identify any issues related to safety, security, or maintenance.
• Assist in the development and implementation of operational procedures and policies for facility use.
• Handle inquiries and complaints from facility users in a professional and timely manner.
• Prepare reports on facility usage, maintenance requirements, and customer feedback.
• Assist in the management of inventory for facility supplies and equipment.
• Support the planning and execution of small-scale events or activities held at the facilities.
• Ensure compliance with all health, safety, and venue regulations.

Requirements

• Diploma or Certificate in Sports Management, Business Administration, Hospitality, or a related field.
• Minimum of 3 years of experience in administrative roles, customer service, or facility coordination.
• Experience in the leisure or sports industry is a significant advantage.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills, with a friendly and professional demeanor.
• Proficiency in using booking software and standard office applications (e.g., Microsoft Office Suite).
• Ability to multitask and prioritize effectively in a dynamic environment.
• Problem-solving skills and the ability to handle challenging situations calmly.
• Knowledge of health and safety regulations related to public facilities.
• A proactive approach to identifying and addressing facility needs.
• Flexibility to work occasional evenings or weekends for specific events or facility needs.

Benefits

Our client offers a competitive salary, opportunities for professional development, a supportive team environment, and the chance to contribute to community well-being in East London, Eastern Cape . This hybrid role offers a great balance between operational tasks and administrative strategy within the vibrant leisure and sports sector.