Operations Manager - Sports Facility

Placements24; Mtubatuba Local Municipality; Vor Ort; ZAR 600.000 - 900.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement benefits

Professional development

Annual leave

Zusammenfassung

Placements24 is assisting a premier sports and recreation facility in Richards Bay to hire an Operations Manager. The role oversees day-to-day operations, safety, cleanliness, and customer satisfaction, leading a team and managing budgets.

The ideal candidate has a Bachelor's degree in Business or Facilities Management, 5+ years in operations, and strong leadership, budgeting, and MS Office skills. Experience with facility software is a plus.

Qualifikationen

• Bachelor's degree in Business Management or Facilities Management.
• Minimum 5 years' experience in operations management.
• Proven leadership and staff management skills.
• Strong financial acumen and budget experience.
• Knowledge of facility maintenance and safety regulations.
• Excellent communication and problem-solving abilities.
• Proficiency with facility management software and MS Office.

Aufgaben

• Oversee operations, maintenance, cleanliness, and security.
• Lead a team of facility staff with scheduling and training.
• Develop and implement policies for efficiency and safety.
• Manage budgets for operations, utilities, and supplies.
• Ensure health, safety, and environmental compliance.
• Coordinate with contractors and suppliers for maintenance.
• Handle inquiries and resolve complaints promptly.
• Plan events and programs for the facility.
• Monitor facility usage and optimize resource allocation in Richards Bay.

Kenntnisse

Leadership

Budgeting

Communication

Problem-solving

MS Office

Ausbildung

Bachelor's degree in Business Management or Facilities Management

Tools

Facility management software

MS Office

Jobbeschreibung

About the Role

Our client, a premier sports and recreation facility, is seeking a dedicated and experienced Operations Manager to oversee the day-to-day running of their extensive operations in **Richards Bay, KwaZulu-Natal**. This crucial role ensures the seamless delivery of services, maintaining high standards of safety, cleanliness, and customer satisfaction. The ideal candidate will have a strong background in facility management, excellent leadership skills, and a passion for the **Leisure & Sports** sector. You will be responsible for managing staff, budgets, maintenance, and all operational aspects to ensure a world-class experience for members and visitors. This is an excellent opportunity to lead a key facility and contribute to its continued success.

Key Responsibilities

• Oversee all operational aspects of the sports facility, including maintenance, cleanliness, and security.
• Manage and lead a team of facility staff, including scheduling, training, and performance management.
• Develop and implement operational policies and procedures to ensure efficiency and safety.
• Manage budgets for operations, utilities, and supplies, ensuring cost-effectiveness.
• Ensure compliance with all health, safety, and environmental regulations.
• Coordinate with external contractors and suppliers for maintenance and repairs.
• Handle customer inquiries and resolve complaints promptly and professionally.
• Plan and oversee the execution of facility events and special programs.
• Monitor facility usage and implement strategies to optimize resource allocation in **Richards Bay, KwaZulu-Natal**.

Requirements

• Bachelor's degree in Business Management, Facilities Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a sports or leisure facility.
• Proven leadership and staff management skills.
• Strong financial acumen and experience managing budgets.
• In-depth knowledge of facility maintenance, health and safety regulations.
• Excellent problem-solving and decision-making abilities.
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Proficiency in relevant facility management software and MS Office.
• Passion for sports and commitment to providing exceptional service in **Richards Bay, KwaZulu-Natal**.

Benefits

• Competitive salary and performance incentives.
• Comprehensive health insurance and retirement benefits.
• Opportunities for professional development and industry certifications.
• Access to excellent sports and recreational facilities.
• A supportive and collaborative management team.
• Generous annual leave allowance.