Leisure Centre Supervisor | Member Experience & Ops Lead

Placements24; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Facilities access

Growth opportunities

Supportive environment

Community impact

Job summary

Placements24 in Stellenbosch is seeking a proactive Leisure Centre Supervisor to oversee daily operations, lead a team, and ensure top service, safety and member satisfaction at the local leisure facility.

You will manage front desk staff, fitness instructors, and maintenance personnel, address guest inquiries, and promote community engagement while upholding health and safety standards within the centre. This role offers professional growth and a supportive work environment in a vibrant town.

Qualifications

• Supervisory or management experience in leisure/hospitality.
• Strong leadership, communication, and problem-solving skills.
• Excellent customer service orientation and interpersonal abilities.
• Proficiency in managing staff schedules and tasks.
• Commitment to a welcoming environment for all members.

Responsibilities

• Supervise daily operations of the leisure centre, maintaining high service and cleanliness.
• Lead a team of front desk staff, fitness instructors, and maintenance personnel.
• Handle customer inquiries, feedback, and complaints professionally.
• Ensure health, safety, and security procedures are followed.
• Assist in planning and promoting leisure activities and events.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Customer service

Staff scheduling

Job description

Placements24 in Stellenbosch is seeking a proactive Leisure Centre Supervisor to oversee daily operations, lead a team, and ensure top service, safety and member satisfaction at the local leisure facility.

You will manage front desk staff, fitness instructors, and maintenance personnel, address guest inquiries, and promote community engagement while upholding health and safety standards within the centre. This role offers professional growth and a supportive work environment in a vibrant town.